Good hotel close to the beach. Pool was ok. Good to have a Spa in the hotel. Excellent massage - thanks, Sanna.

At the pool, deckchairs were missing. That would have been better to spend more time at the pool. The pool bar was lacking almost everything on their dessert card. They were not even ready to offer a commercial gesture in exchange to us adapting our order to what they had left in the fridge. They said, their responsable was not there.... (which is a lame excuse, see below). The SPA treatment was good, a bit too short for my friend for the scrubbing in the Hammam. What was not good at all: I had arranged everything in the morning in order to be relaxed and not having to talk about finance when we all came for our Hammam, Massage and Manucure treatments in the evening. However, it seems that the receptionist got all wrong as she did not understand any French. She could have asked me to speak in English, German, Spanish .... So she just said YES to everything. Then, when we arrived, I had to get back to my room to pick up my credit card although we had agreed to pay via my room invoice. Then, the CB payment didn't work in the SPA and we had to go back and forth to the hotel reception to get it done. THIS was exactly what I didn't want my friends to see as I didn't want them to worry at all about financial issues. The SPA staff kept saying that the responsable was not there (on a Weekend!) and that Spa and Hotel don't function together. Well, then arrange for the responsable to be properly replaced and do not put the SAP in the Hotel description as if you belonged together. Anyway, that is not our problem. Your main worry should be to take care of your customers and to facilitate the services. (I left a huge amount of money there to be treated this way!!!) Generally, prices in Tanger are like in Europe, not like in Rabat or other places in Morocco.

Very much relaxing, enjoyable place, good food and nice staff, Always you observe the management moveing around observing issues. The safety and hygiene are outstanding.

The staff were very nice and helpful . Location is excellent . The price is reasonable .

Very good staff. Thank u for every one. High qualite services. Coming next year.

Air condittioner not working well.

The location was good,most of the staff was good

There is no facility to make tea or coffee in the room,we ask for it and they say in Morocco the 4 star hotel they don't do tea and facilities,but when I went to Rabat they have it in the room hotel,I think it depends which hotel you go to. The air conditioning was poor

The pool The location

The service at the chiringuito by the 2 girl waiters

the place was close to the beach , clean rooms and sheets .

AC not making any air or cold . , towels are old