Absolutely above and beyond hosts Didier and Gemma offer 5-star accommodations, breakfast, service and and an impeccably friendly experience in Patzcuaro. Location is superb just off the Plaza Grande close to cafés, restaurants and shops. I cried when I left!

Our stay at Casa de la Real Aduana far exceeded our expectations. The attention to detail, the location, the breakfasts, the generous hospitality of Didier and Gemma were extraordinary. It is located in an historic building in the center of town filled with art pieces, antique furniture, courtyard, patios, fireplace, dining room, and more. The staff was very helpful and accommodating. In fact, we enjoyed ourselves so much, we changed our plans and stayed two extra nights.

I can't think of a single thing that wasn't delightful.

The breakfast served every morning (often with a roaring wood fire) was delightful. Conversation with Didier, the owner and an extraordinary photographer, print maker, designer, and collector, was wonderful. We did more than have a lovely stay, we made new friends.

I can think of nothing!

We were overwhelmed the minute we entered the gate of Casa de la Real Aduana! The large and ancient house has been beautifully and lovingly restored and surrounds a central courtyard and its plantings. Each walkway was its own museum, filled with Mexican pottery and interesting objects beyond imagination. There are just five attractive guest rooms. Just down the road is the City's Plaza Grande with fountains, sitting areas and lots of shops and restaurants. Patzcuaro was a joy to visit, and Didier and Gemma were special, interesting and welcoming hosts.

This property and its hosts are beyond perfect.

The owners and staff were very attentive and went out of their way to be of service. The property is gorgeous and the rooms luxuriously furnished and provisioned.

So suggestions for improvement

excellent location and a heaven for art enthusiasts.

Dider and Gemma were exceptional hosts & very talented artists. They have a art gallery there.

My wife and I stayed at Casa de la Real Aduana and loved it! We choose it based primarily on the online reviews and it did not disappoint. It was the perfect location to explore Pátzcuaro, surroundings, and the beautiful Mexican culture. The hotel, rooms, and courtyard were so fine – like being in an art museum. And Gemma and Didier were so gracious – we were treated like guest in their home. The staff was so polite and attentive. We highly recommend it!