Les Andelys is lovely historic town. La Villa Alienor is a pleasant place to stay with very welcoming hosts.

The hosts were able to accommodate a last-minute reservation due to a change in our schedule.

Wifi connection didn't work.

Comfy beds and the location ruined by the terrible host.

ATTENTION! The communication with the owner was offensive. We were met with reluctance. Once the host learned we were from Eastern Europe, she was visibly displeased. She even implied we would contaminate her beds with bed bugs and she physically removed our bags away from the beds. Later, she was visibly annoyed with even the sight of us. When we couldn't open the gate, she pretended not to see us while all the visitors watched. On top of that, they require all guests to remove their shoes, which left the hallway extremely smelly. I would describe the style of the establishment as tacky and cluttered with unnecessary and unclean decor.

Nice place and friendly host. Beautiful little town.

The owners were very lovely, helpfuland knowledgeable about the area. Very clean and loved the decor

Breakfast was nice with fresh croissants. Room was pleasant and clean.

There was a fair directly behind the property which made it less tranquil but that is obviously not the fault of the property.

family run business

provided secure storage for my motorcycle. rooms were clean and well decorated

on site food expensive

Lovely little place beautiful location on the river front Staff are very helpful

Nothing

Fabulous location and really good size room with excellent shower. Really nice hostess and lovely gardens.

I feel the food let the place down.

Location was fantastic overlooking the river Seine. The gardens were beautiful and my room was very large, clean and comfortable.

Only the location.

Patronising hostess. Dark depressing room with sub-standard furniture. Toilet separate to bathroom with no hand wash facility. Dangerous sharp edges on broken fire surround. Bad wiring on bedside light.

Very Beautifull & calm Very kind staff

The location and the friendliness of the owner.

Facilities were poor, only one small hand towel between the two of us, door knobs that have come loose, fixed with nails sticking out, a shower head that doesn’t stay up so ended up having to hold it, the hand soap empty. I felt the room was definitely not worth the money.