Location - Room

Dress code for dinner - Women were allowed to go in with boob tubes on, flip flops were the norm - but men had to wear a sleaved top? This is Gran Canaria at pride, 30 degrees - its not the Ritz Carlton in Paris - and this code of conduct is so out of date its rediculous. So old fashioned, I wouldnt stop here again due to it!

Hotel very very quiet, bed wonderful, no noise at night, very good sleep, normal room not really 4 stars hotel.

The 1st night the food was auwfull. Food was basic, no taste at all, they should improve the food standerd, when they want to be a 4 stars hotel. For me its just a 3 stars

friendly

the staff were nice , especially restaurant staff all of them ! variaty of breakfast was so goood ! the hotel was clean , there is a free parking .

this is a gay hotel ! if you are a straight couple I dont recommend it ! if you are gay then its the right place !

Staff were great, all English speaking. Very easy to to check in and out and get called cabs.

Maybe some more space by the pool and some ruling against the towel-reserving of sunbeds.

Great hotel, well appointed with excellent helpful staff.

We are not breakfast people although we had breakfast once. It was very good with a huge range of food. Perhaps a booking without the compulsory breakfast could be made available for the future.

Perfect location, walking distance to Yumbo center. Friendly staff.

The shower water was cold in the early morning or midnight some days.

The hotel was exceptionally comfortable. Breakfast was excellent with first class buffet. The staff at reception and throughout the hotel very friendly.

Nothing

convenient….

I was so ill from dining… as all inclusive I only dined on site… the first 2 days I was fine, subsequently I spent the rest of the holiday in my room i I was vomiting and had horrendous dioreaha… after a visit to the medic they were convinced it is likely to be Norovirus… they have taken stool sample to investigate… I’m back home now awaiting a GP to assess me in the morning.

I was very disappointed by the hotel this time. Although we stayed here for the second time this year and had a room with a view of the pool booked half a year in advance, they moved us to a room with a view of the wall for 10 days. Very insensitive approach to the client. Today, neither the room nor the dining room correspond to a four-star hotel. When you need to make tea in your room, you have to pull out the cable from the refrigerator (but then you must not replace it again to have a chilled minibar). In the breakfast room, only 1 coffee machine usually worked, so there was a long queue for coffee or tea.

All is perfect. Location, cleanless, food, personnel.

Housekeeping. The way how the clean rooms and noise made is Something what can destroy your holidays. Moving chairs, beds, slamming doors from 8 o'clock. This is Something to improve.

very nice personal location good breakfast and dinner

no complaints

Location

Price. Few cleaning issues in the Bathroom, more to do with age than daily cleaning..

Big swimming pool

Noisy area next to shopping mall

proximity to the yumbo center and the beaches. restaurant staff very friendly (especially the woman with white hair who is amazing)

parking too small ! only 18 car spaces for the entire hotel and impossible to park in the streets around! pool and reception staff not too friendly dinner menu not too varied (not many vegetarian options)

closeness to the Yumbo and comfort of the rooms. staff i. the dining room very welcoming and professional (especially the woman always wearing a tie and vest, with white hair. she is the best)

rooms are not sound proofed so you can hear everything that goes on in the corridors. staff at reception isn't very friendly or helpful almost no vegetarian options at dinner so apart for the salads, couldn't eat much...

close to everything exceptional buffet - loads of choices, good quality, well presented and clean nice looking pool area

off a busy street so make sure to get a room facing the pool area. can get quite noisy as it’s located close to all the party areas of the island but didn’t bother me much for a short stay.

excellent location and great service

no ramps for suitcases or disabled travellers