Love the Hotel employees are always nice, However room was in the corner, smelt musty, very small. Got home and our cloths smelt musty

The location and our room after we upgraded and paid the extra 1500.00 pesos.

When booking with booking.com we thought we booked a room with a balcony, but this was not the case. The room was facing the street with only a window. So we asked to see one with a balcony and had to pay an extra $1500.00 pesos MX. It took us an hour to check in with the confusion. They told us we had to contact booking.com and correct this. I believe booking.com should know more details about the hotels they book.

The location and view were spectacular

My friend who visited (and was the bride to our bridal party who were all staying there because of) was treated rudely and dismissively by staff. The breakfast also took over an hour to be served each morning.

location was exceptional right by the Malecon, front of the ocean, near walking distance of everything.

nothing

pool was nice, breakfast was great. awesome location. staff very friendly and price was on point

the room was very basic.

Did not changed the bed sheet. Breakfast services was bad very poor.

Poor services on breakfast no clean curtains or washer

location nice housekeeping staff comfy beds

front desk staff except for one older lady was incompetent and unhelpful specifically helping their own people and not tourists

Good, fresh juice and chorizo for breakfast

Room tight for two moving around a lot. No wash clothes.

liked the pool area and proximity to the Malecon and Ocean

Noise from the front street area. Not the fault of the Hotel.

I loved my room location, building location and all the staff!

I loved everything about this hotel and will come back

everything. great great location. old feel which we love.clean . great helpful staff

the breakfast could have been better.

location is excellent. also love the charm of this wonderful old hotel. staff go out of their way to help my our stay safe enjoyable.,

n/a

Pool, restaurant, happy hour, staff friendliness, respectful Flor our housekeeper

The Wi-Fi in the rooms & pool area is too weak Perhaps a repeater in the pool area my help

location, location, location

Basic but clean rooms.

great location on the beach, very friendly staff, very good buffet breakfast

We liked getting a little discount on the breakfast. The staff was very helpful!

location

bathroom room