La amabilidad de la recepcionista

Que había mucho frio

Really bad service. Try calling them directly they never answers the phone neither booking.com was able to reach out to them.

Really bad service. Try calling them directly they never answers the phone neither booking.com was able to reach out to them. I email the location same thing, no answer back. Horrible customer service!

nothing

the cold water, the stains on linens, the coldness in the morning

I did like that there was a safe place to park .

I didn't like that too difficult to get there and all the bumps

The hotel is much nicer than the photos, its a great option if you have a car. San Juan Teotihuacan is a surprisingly nice town with a good vibe and an attractive center.

Its quite a long walk into town from the hotel. You can get an uber for 35 pesos. The taxi drivers in the town charge 50 pesos. Theres a pack of large wild dogs roaming the area near the hotel on the way into the town. They bark a lot but dont seem that aggressive. However if for some reason they did attack you, you could be in a lot of trouble. I would have liked to have been warned before the hotel sprayed my money with chemicals as I have allergies and felt bad for a couple of hours after breathing in the spray.

Exelente place to stay in, very nice and quiet, 20 min from the piramides de teutihuacan, I'll stay there next time

They dint have fans and it was very hot the first night...

They tried to charge me 50% instead of 5% on credit card fee. I don't think that was a nice behavior of the receptionist.

The room is spacious and clean. The mattress is firm, which I like. There is WiFi, although at times a bit slow. We came by car, so we appreciated the parking lot. The centre is a 15 minute walk from here and the piramides a 10 minute drive. In short: you get what you paid for, price = quality is good.

The pressure of the shower is low and because of the calcification around the tap the water is going everywhere. Around 6 or 7 in the evening they started to play extremely loud music. The pillows are indeed quite small.