Everything was as noted on the site. The whole house has been built for accepting guests. A big kitchen with a double stove, dishwasher, sink, and two refrigerators was so good. We would definitely like to choose the house for our next stay in the Deep Creek area. The only problem was the very noisy exhaust fans I hope they fix them!

Very nice for a big group.

My birthday weekend was amazing and with this property it made it even better. From the pool to the porch to all rooms were clean ans well kept. Only thing if I had to pick something was the pullout bed was broken, but that was an easy fix with 1 phone call. They were ready to send someone that morning to try to fix it but we were having so much fun we decided that they can fix once we leave. Pool, hot tub all great. Guest in the area as we took a morning walk were all friendly. I would def rent again. Thank you for this wonderful experience for my birthday!

My birthday weekend was amazing and with this property it made it even better. From the pool to the porch to all rooms were clean ans well kept. Only thing if I had to pick something was the pullout bed was broken, but that was an easy fix with 1 phone call. They were ready to send someone that morning to try to fix it but we were having so much fun we decided that they can fix once we leave. Pool, hot tub all great. Guest in the area as we took a morning walk were all friendly. I would def rent again. Thank you for this wonderful experience for my birthday!

House had no heat for our stay. Was only called while two hours out and already on way. The management company provided us with several space heaters for our rooms and the living room had a working gas fireplace. The weekend ended up being a multi-thousand-dollar camping trip. The basement fireplace had a gas leak and smelled strongly of natural gas. One of the toasters was nonfunctional and almost started a fire. It literally had pieces coming out of it. No one ever called to check on our conditions during the stay. Still waiting to see if we will get a discount. Will never stay there again. Please fix your heat, check the basement fireplace for gas leaks, purchase a new toaster. Have grill ready for guests (tank was not connected and ignition button doesn't work). Also, there was no lighter or grill brush. There was a pile of beer cans in the backyard, under the deck, and around the outdoor hot tub (which we did not use, because we didn't know if it was cleaned - judging from the trash and beer cans around it).

House had no heat for our stay. Was only called while two hours out and already on way. The management company provided us with several space heaters for our rooms and the living room had a working gas fireplace. The weekend ended up being a multi-thousand-dollar camping trip. The basement fireplace had a gas leak and smelled strongly of natural gas. One of the toasters was nonfunctional and almost started a fire. It literally had pieces coming out of it. No one ever called to check on our conditions during the stay. Still waiting to see if we will get a discount. Will never stay there again. Please fix your heat, check the basement fireplace for gas leaks, purchase a new toaster. Have grill ready for guests (tank was not connected and ignition button doesn't work). Also, there was no lighter or grill brush. There was a pile of beer cans in the backyard, under the deck, and around the outdoor hot tub (which we did not use, because we didn't know if it was cleaned - judging from the trash and beer cans around it).

First off, the kids enjoyed the amenities in the house. The adult guest however, did not like the bugs inside the house or cleanliness. There was dust and cob webs all over the place. Also maintenance did not have a quick response to help with a faulty fire alarm system. Over all I enjoyed my stay, besides a few issues that could have been resolved with the proper customer service etiquette.

First off, the kids enjoyed the amenities in the house. The adult guest however, did not like the bugs inside the house or cleanliness. There was dust and cob webs all over the place. Also maintenance did not have a quick response to help with a faulty fire alarm system. Over all I enjoyed my stay, besides a few issues that could have been resolved with the proper customer service etiquette.