Personeel was professioneel vriendelijk ze deden echt hun best

Toeristen die gierig zijn voor eten ze nemen 10 toetjes mee🙂‍↕️ eten ze 2 der van 8 toetjes worden weggegooid Het eten waa soms niet warm maar begrijpelijk sls je dagekijks 2000 mensen moet gaan voeden

Чистота и порядок

Еда

it was really clean

n/a

Staff-even thou they speak every little English they will help you as much as they can. Either via Google translate or another way. Food: amazing food always different and delicious and fresh. Rooms: spacious clean and with a nice view. Not sea view but nice view of the next door hotel which was not very noise at night. Air conditioning working great. Very spacious hotel even thou it was full we never felt crowded at the restaurant or lobby or swimming pools or slides. The pastries and cakes where just too tempting. Wi-Fi: flawless and I work in IT. Unbelievable reach and coverage and great speed also: ~5mb on my iphone7, able to stream and download fine all over the property. Security: felt safe for my self and family at all times. At the pool the lifeguards are always available and monitoring guests. The wet areas are always being cleaned and I noticed that the pools where cleaned at night every night.

Patches of mould in the shower. This could be easily resolved with a mastic replacement at the start of summer season. Please look into this. No iron / board in the room. I think this a UK only feature.

The swimming facilities were very nice, especially the women only area. The staff does not allow phones inside the women only area and the surrounding buildings are unable to see anything. The buffet was really good, with a large variety of healthy and also less healthy options so everybody can choose whatever they like. The staff is really friendly and tries to be of best help if you need anything. The hotel is especially child- and family friendly in my experience.

Although the hotel really has unlimited foods and drinks near every pool and the restaurant, I think the rooms can have a bit more facilities than they have now, and if not in terms of drinks, extra sheets, blankets and cushions are needed I believe.

Perfect hotel for a muslim family (or couple). The lifts are segregated and they have a female only pool on the 6th floor which is nice. The food was tasty but very repetitive each day. Beautiful Masjid on the second floor for prayer. All in all a decent resort.

I found it strange that the main pool at the seaview was segregated just for men- I don't think men need their own space. This meant The ladies in the family were not able to enjoy the entertainment. The family rooms are weirdly layed out. The prices of the spa were ridiculously high. 65 EURO for a massage? that's more than what I pay in London!

Safe, good pools, the beach, exceptional and delicious food, clean rooms, smooth service. Zubeyda at the customer relations desk was very helpful when we had a query about the payment and other questions. We were welcome to stay at the hotel and use the facilities after check-out until leaving for the airport; we really appreciated that.

nothing 😊

All services

Everything about Bera was great