Nourriture Le personnel est très à l’écoute Bonne literie Propreté Belle vue depuis la piscine Salle de sport

Manque de serviette de bain

Het bed was zacht

De douche liep over en het werd slecht opgelost. De kamer rook muf en het zwembad is vies en kleiner als een kattenbak. Alle strandstoelen op het dak waren extreem ingedeukt.

Nothing

The room was excellent

only one lift was working. Very small swimming pool , closing time too early 19:30 instead of midnight access Cards kept getting deactivated all the time. unqualified staff at the desk

I did like the location was not far downtown, the view from the terrace was splendid.

I had to pay for the spa although i had access to all facilities the thing i wasnt told the day of the checkin. the waiting in the line at the reception for the checkin was excessively long.

Bad hotel

Very bad hotel

All

No things

the swimming pool closed for maintenance, a Saturday of june, on sunny day. they ruined my weekend

Location - view is awesome, access to road network, attractions, secure underground parking

breakfast service is poor, slow cleaning of tables, crumbs swept onto chairs, often serving spoons not by food.

location

i reserved room online nice room with breakfast place tax everything good when I get there everything changes they say your room you reserved with no breakfast and they change another room with extra money and no cleaning no serviette and no breakfast and they charge me for buffet extra and the buffet it was 0000000 I asked for juice they give me juice no could like soup no water the workers they have altitude I get seek I’m sorry I was traveling to relax I get seek 11 : 00 pm I don’t no we’re I’m going

In some areas it was not available

The cable TV is only available in the bar which only opens at 17.00 As a result i missed some of my favourite sports shows

Thank you Hamza for the splendid checkin and someone that could actually speak English to us! friendly gentleman

ATM didn’t work

couldnt say as when i arrived they said i do not have a reservation

again i was told i did not have a reservation and i was told i will need to pay almost double the amount to have another room

Confused staff at the reception, unmodifiable policy of checking in before 3 which was acceptable until we checked in and saw the state of the room- no towels, no amneties (they said soap was not delivered), provided us with a toddler bed instead of a child mattress although the age of my child is mentioned in the booking, no instructions on how to use the TV connections, the pool does not allow children in, a paid coffee order took 30 mins, turns out they forgot, the cleaning was horrible (remainders of chips from previous day were still present)

Location

They did not collect dishes of a dinner taken in room for more than 18 hours despite many reminders

location

carpet the bathroom room floor is dated dirty the breakfast stuff in the till was rube making jokes about how much client they eat she ask me u still not finished 3 times they can be nice to people they know they don’t speak Arabic they only speak French and Kabul I live in Europe when I come to my homeland I’d like to heard the official language also my people would not be rude it’s a shame definitely not staying in 4 point again I bought a house to make sure if there’s the a good place to stay

The view

Staff were kind but absent, slow and understaffed. I found one towel in the room, when i asked for extra towels they were reluctant to hand me some. the leisure centre staff weren’t there when we arrived so i had to set myself up for the jacuzzi when I asked the security guy where they were he said they aren’t here yet. Rooms had stains on the bath that i cleaned myself, the hotel in general is very poorly maintained. all in all a very bad stay won’t be back. anyone thinking of staying just save your money and don’t bother.