Beautiful location, great historical setting.

The upstairs bar is not as convenient as it could be and a pro shop would be good. The current split between reception and golf concierge was a bit confusing.

Nice and quiet Close to location for work

nice clean room, good facilities and excellent location. Very quiet and staff very helpful. Lovely breakfast

It was a lovely room, very spacious and had wonderful views. It was quite and peaceful, just what I was looking for after a stressful day at work.

You cannot arrive on foot, you need to be in a car or taxi. It is a gated site & trying to get access was almost impossible, we got lucky as somebody was leaving as we arrived, otherwise I do not know how long we would have waited. Once you gain access there is a long driveway & even once you check in, there is a 3-5 minute walk to the actual accommodation - I was lucky with the weather - would have hated it in the rain.

genuine period property with modern facilities including the best hotel wifi we have ever encountered. staff were really friendly and helpful

nothing.

Quiet location

Very old fashioned room….poor service

Staff were excellent. They were prompt and proactive (eg. they spontaneously chased the taxi firm after ordering a taxi for us). The setting is lovely, with beautiful views of Brocket Hall and its park and lake. The room was spacious and the cooked main courses at breakfast were good.

At £195 for a double bed-and-breakfast, one expects top notch quality and hotel-standard facilities. Although the website said breakfast was available 7-11am and the All Day menu was available 12-8pm, when we arrived we were told that last food orders in the evening were at 5.30pm and breakfast didn't start until 8.30am. Instead of having a nice evening meal cooked for us, we had to eat cold snacks out of packets in the room - which doesn't create a great atmosphere. There was also no fresh fruit choice at breakfast. We were shocked that in the room the carpet was literally threadbare in places and the upholstery was seriously stained and worn to shreds. A little wear and tear is one thing, but this was a failure to refurbish when due, so far from top-notch. The original soft furnishings had obvously been very nice a long time ago. Given the unique setting, £100 per night for double bed-and-breakfast for this standard would be about right, not £195. The website should also be corrected so that it does not give a misleading impression of catering available, especially as there are no alternatives within easy walking distance on an icy night.

lovely old fashioned property with great amenities and lovely surroundings.

the cold tap on one of the sinks didn’t work.