Lovely mini break, tasty food at the pub on site, children loved the swimming pool, house wa sun a good location to explore Cornwall x

The house is the perfect location for a family holiday in Cornwall. Thoroughly recommend

Thank you for a fabulous stay. I wish we could have stayed longer, a weekend is definitely not long enough.

Our experience didn’t quite start off as planned but this is more down to the lack of sign postings/directions in the resort itself and us arriving in the dark after hours. Once we located the house (with the help of Sally) we entered the property with ease and we’re instantly surprised at how spacious yet cosy everything was. The rooms were all great size, living rooms was perfect for a large group. Adequate number of bathrooms which were all fully functional. The downstairs heaters all worked fine but there were a couple upstairs which did not work on demand (they are on a heat control system) which meant we needed to keep the downstairs on full to heat up the house at night time. Kitchen was fully stocked. Fridge/freezer was good size and operated well. Hoover didn’t work but I asked Sally for a replacement which was delivered immediately. TV was modern with all features to keep little ones entertained. The site itself has a fast charger for EVs and we’ll as some slower ports. Swimming pool and gym looked good although we didn’t use. Surprised that the kids club and games room were not there anymore but we were out during most day times. Overall, the property was great and gave us everything we needed. management was on hand to cater for anything we needed. I’d definitely stay here again and recommend it to anyone looking for accommodation which is a good distance from the town and nearby to other attractions. Scott was very helpful in recommending restaurants for us too so thank you to you and Sally.

At first glance the property looked as pictured and indeed most things were just as described. We were happy and impressed to see that stair gates were provided for our two year old however only one worked as the other at the bottom of the stairs was broken or not fitted properly. The cooker hood is ancient and was not clean and the light did not work nor did the ceiling spot lights in the kitchen as the bulbs were blown, needless to say we couldn't see what we were cooking having arrived late in the evening. I did report it but had no response re replacing the bulbs. We did find a bulb that fitted the cooker hood and managed to changed it so we had some light for the rest of the time. We have an autistic child who uses the tablet to keep calm so were happy that wi-fi was provided, one of the reasons we chose the property, however the reception was very poor and her programs kept buffering so some of the times we had to deal with meltdowns. Investment in a signal booster for the property would help reception I believe. Apart from those things, we enjoyed the property as everything else worked fine.

The site itself is a bit 'tired' looking and needs tidying up. The property was fine except the shower in the main bathroom was not usable. This was reported to the number given in the property info but met with indifference. Not good enough. the person on the phone was unhelpful and said she was just the cleaner. We actually found a new hose in a cupboard and fixed it ourselves. Property location is very good.

very good pleased with the space of the house 4 good bed rooms 3 large bathrooms

We had a 4 night stay over Christmas, needed an escape, ideal place. Nice touch having a Christmas tree, dvd, good wick, great to have 3 bathrooms. Only 7 miles from Newquay. Any questions answered quickly. So would definitely recommend this house and the resort. Really enjoyed our Christmas. Thankyou Scott and your housekeeper.