I forgot my electric toothbrush and I contacted them to have it sent by fan courier

nothing.

there was water coming out from the closet, the tube area was not cleaned

Great staff, friendly and helpful

The hotel is in a state of disrepair. Clean on the surface, but you can see cracks on walls or tiles, years of dust gathered on the extracte fans, the heater on the room didn't work so they offered me another room (really appreciate it) and in this new room the bathroom light didn't work. Overall decent value for money, but I wouldn't consider it 4 stars

very clean. And warm. a cozy place to stay for the night

Big room. Elevator.

The hotel needs lots of improvements. The door was broken, the carpet was full of hair, the bedsheets used, the bathtub dirty, the AC noisy, we had only handsoap in the bathroom, the room was a little dirty, the railway and the street are very close, so expect some noise. At the chechout the receptionist asked 200 lei but the room was 180 lei on Booking.

Very good quality vs price. Very tasty Angus Burger!

The hotel needs some renovations but it compensate with the low price of the room.

it was open - so I could check in at 3am

Dirty, old, no English

The bed was comfortable

Clean the carpet and get rid of the smoke smell in the room