Staff not friendly

The staff was accommodating, the place is quite new and clean.

I booked a room with a courtyuar view, but in reality it happened to be a dark room with a narrow slot into the stairwell. Is it a problem with English? The staff moved me to a room with a city view with no extra charge, I think the hotel was empty due to the new Corona lockdown. The whole city is empty. There was no hot water. I tried to have shower twice, and twice it was cold. They were renovating so ething on the roof... maybe, it was hot water?

Location and value for money

Noisy from outside the room

Clean and quite new looking hotel. Check-in staff especially Trang is quite pleasant to deal with. There was a minor incident and Trang went out of her way to make sure the guests were happy. I would stay again. Great price for the rooms. Thank you Trang for your hospitality. Davie GT

The hotel is far from "walk around" and "eating" market.