Ventilatie en wat er vervolgens mee gedaan wordt.

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Hotel wel sterk verouderd. Kamers waren schoon maar qua inrichting oud en aan een update toe.

Niet kunnen genieten door zeer onvriendelijke en onprofessioneel personeel receptie bij inchecken waarborgsom betaald van 100,— Euro geen probleem maar ze zeiden hadden hem niet ontvangen

Het zelfde bij uitschenken vier maal betaald maar zeiden niets ontvangen te hebben hadden nieuw computer systeem uit eindelijk lieten ze me gaan en thuis was er wel waarborgsom afgeschreven en viermaal de kosten van 96,—/ Euro ik heb van hen nog te goed 385,—Euro gisteren direct gebeld zou allemaal in orde komen hebben nog gebeld voor bank rekeningnummer maar heb tot op heden niets ontvangen nog geen verontschuldigen zeer onprofessioneel laks personeel ook in restaurants

Concierge

Front Office / Check-in

Aussicht auf das Meer war grandios, die Lage des Hotels ist hervorragend! Hervorragend bis sehr gut sind auch die Restaurants. Frühstück war ok, relativ große Auswahl.

Der Frühstücksraum war nicht top - zu viele Tische und Stühle. Heißt, man sitzt zu sehr aufeinander. Dass man reservieren musste, ist zwar bei einem so großen Hotel verständlich, haben wir aber als lästig empfunden, da wir uns im Urlaub ungern festlegen wollen, wann wir frühstücken gehen.

Property is located

Not the service what you expect for an 5 star hotel Asking for napkins no hapkins on the table in the brasserie No safety box in the room With checkin no service The late checkingin 3.30 you miss the whole day

The location and facilities are amazing . Breakers is magnificent for lunch or dinner.

Location, large rooms.

The property looks tired, in need of renovation. The pool/spa area is embarrassing, steam room not working, sauna not hot. The reception staff members I dealt with were arrogant and unhelpful, not professional. I have been coming to Huis ter Duin for a very long time, always lived coming here but it’s now time for renovations and updates.

the staff were exceptional with no exceptions!

the breakers restaurant was horrendous, the terrace just ok for the high prices. The gym could do with some free weights and new mats etc. i know this os being worked on.

The Hotel staff were friendly specially Mr. Amr of the night shift who gave me full idea of the hotel and the area, the check-in/out staff as well. I enjoyed the stay, thanks to the prime location directly on the beach and walking distance to the shops around.

Very friendly staff in the hotel. Location of course is also terrific.

First room was situated next to the elevator. This was quite annoying as the elevator was constantly making a weird noise when passing by. It got so annoying that we had to switch rooms.

Location and staff

The gym was not up to date and the other facilities need an update .

Fantastic place to stay by the beach. It was our wedding anniversary - a welcome card was left in our room and the dressing up of our breakfast table was very touching. An easy place to stay with the most incredible views.

The terrace bar was closed at 9pm - however we were able to take drinks outside to enjoy the evening view.

Great location, spacious suite, old school style but nice ambience. Breakers restaurant and food at the terrace very good.

Every (little) extra is being charged, i.e. towels for the beach, sunbeds, no refill of minibar free of charge. Breakfast way too expensive for ambience and offered variety. Indoor pool area needs definitely renovation. Friendly mess of staff doesn’t live up to Grand Hotel expectations.

The location, the restaurants and the overall look of the hotel.

Highly overpriced hotel without offering anything that a standard 4-star, and even good 3-star hotel cannot offer. For example, the room and especially the bathroom was visibly old with the bathroom not even having an electricity socket!!! The bike rental did not have a good selection of bikes so very limited choice of bikes were available.

Friendly, attentive staff. Well-appointed room. Dog-friendly. Air conditioning worked very well. Pull-out sofa bed was nice for our kid. BLT Restaurant was nice for dinner and watching the sunset.

Our room was next to the elevators, which were unusually loud. They sounded like they needed maintenance.

amazing hotel, sea, pool, restaurant….everything you need. high service of employees this is our second home.

nothing

The electric switches in our room were sometimes complicated

The roomservice was late in the afternoon (after 5 pm)

The whole team made you feel welcome and and at home. Great variety of facilities, especially the restaurants.

Some parts of the Hotel are in need for an update, all clean and well maintained, but feels outdated from time to time.

Location , plenty of parking , good selection of restaurants , generous size room comfy bed

The beach house restaurant (Breakers) was closed for a private function on Saturday night, we walked down there to eat & found this out , would have been nice to have been notified in advance. PARKING CHARGE - 99% of the guests arrive by car but you have to pay 17.5 euros a day for the first 4 nights ? rip off Great Breakfast but 35 euros per person - Excessive I felt i should have made a packed lunch in order to get some value! Were english & enjoy a cup of tea but the cups provided are for a shot of coffee, asked at reception for mugs but they offered nothing - so at a 5 star hotel we had to go out & buy two mugs - ridiculous

Staff was great.

There was a big party planned for the people in the town. Noisy and drunk people everywhere, while we came for a quiet getaway. Staff was told not to mention it to the the guests staying at the hotel. Resulting in no sleep and moving a 1 year old baby to another floor. Very bad experience, but the hotel is nice if there is not a big party planned..

Alles was perfect geregeld.

One of the most famous 5 star hotels in the Netherlands 🇳🇱 where famous guests (Presidents, Sporters, Rock Stars etc.) have stayed. Last weekend we had the chance to stay in this phenomenal and luxury place and enjoyed it to the max. Great atmosphere, Service like you expect in such an hotel en large and clean rooms.

The rooms might need a little upgrade - it is a little outdated.