Breakfast was good

Hotel and room cleanliness, front deskstaff rquired training, hotel is running out of staff, price paid is not at all worth for this hotel,

Location

Everything

Very poor hotel. Overrated. Overpriced. Not cleaned at all. No water for next day stay, if required it will need to buy. No toiletries given.

I always stay at rivasa as it's clean neat and in a silent location.

As of now no complaints

Spacious

Food availability

Behaviour of staff needs improvement,

Staff behaviour

Literary nothing in this trip , it was worst experience

if you want any room service help for any issue , then you have to keep reminding them always then only you will get service but it's to late. I have booked 5 rooms for 3 days , whole 3 days no television working of all 5 rooms , fridge of some rooms were not working. Literary you have to remind them for each n every minor things also. Even if you require soap Towels you have to keep reminding them , then after 2-3 hours you will get that. Most of room aminities will be not in working conditions. And if you tell the staff they will say it's not our job tell at reception. When they will instruct them only they will do. Food taste is exceptionally worst and if you complian they will still make you pay and will give reason that our chef is new we will improve. I have booked lunch for 11 people's the taste was so worst that we left the food as it is and went outside for lunch. They will not accept their bad quality food. Lterally we cancel our next 2 days food orders with them. For location they have mentioned 8 min from beach. By vehicle And if go by walking you will require 30-40 to walk that distance from hotel to beach. In Lots of areas they really need improvement With my this trip experience i will literally not refer this to anyone.

Staff