Comfortable rooms. Friendly staff. Nice pool on the top.

Almost no daylight in the room. Pool closes early already.

Good location

Great staff...clean and comfortable room

The card scan inside the elevator could be better...needed to scan 2 or 3 times before it worked properly

I like the location of the hotel

The wifi internet is very weak inside the rooms even along the alleys 🤕... Thiis is my second time to book at this hotel and still the same wifi issues. Another thing is that no one from the maintenance dept to check all the safety vault for every room. Most of them are in low battery or totally damaged. Change the unit please. I did informed the front desk and they said they relay my complaint for respective , but of them came to rectify the problem, I waited for 3 days. 😰😭😓

Clean & comfortable

Away from shop

Good Service

N/A

the room is so clean and the sheet, towel - i can feel that they change it very frequently. The rooms always well maintain. We so happy with the facility provided.

nothing!!! in fact, i been keep on coming back if i happen to be in Miri town for my short stay.

Location - satisfactory.

1) Staff not friendly, less smile / no welcoming or greeting. 2) Door lock failed to open/not working, have to get new door card and went up to the room for 2nd time. Failed to open the door for second time. Went down and given new room. It’s work finally. No sorry or right word by the staff (should say, for example “Sorry for your inconvenience or similar sentence).