A clean room and everything looks nice and neat. No residue or dirty marks seen on sheets.

No WiFi password provided upon registration

Its exceptionally clean and comfortable. They have a small grocery store downstairs you can purchase things you need. Located very close to Sibu Bus Terminal.

Nothing

Nothing

Room bad facilities smelly, dusty, bed in bad condition. Dirty wall and toilet room no 5 ☹️

The location was strategic. There were the water dispensers provided.

The sound insulation was not good and disturbing during the morning.

There is a convenience store inside the hotel with reasonable prices and cold drinks

There was no elevator to my room, which was smelly and uncomfortable with bright white led lights. The shower was hot and plentyful, but the rest of the room disappointed with the pictures on booking.

So comfy & convenient. Will stay here next time👍

Nothing.

The room we had booked had a very damp bed ( wet to touch) / room. When we asked to change rooms one member of staff was particularly rude and dismissive said all rooms and beds are like that ( no help at all). we ended up having to pay extra money to change rooms just to find the second room wasn’t much better. The bathroom toilet seat was brown and stained, the bathroom door was rotting at the bottom with bugs in it, the room had cigarette butts inside, it had barely been cleaned from the previous guests. The overwhelming stench of cigarette smoke was suffocating in the room and all corridors too. we’ve stayed in many hostels and would expect this when paying £3 a night in Asia but definitely didn’t expect it paying their prices in a hotel like this is advertised

Comfortable, cheap, clean, friendly staff

Lift cannot reach every floor, especially 3rd floor. Can hear other room noise.