The location, the breakfast

The lotion bottle was empty, the shower gel was empty. I was traveling with 3 boys that was confirmed in reservation. I had to ask for towels constantly. After staying a night I requested to have my room cleaned and came home from a long day to have my old towels taken and 2x bath towels there. So I again had to ask for more towels. My beds were not made and nothing was picked up.

Breakfast was nice. Typical hotel spread. Plenty of options. Room was nice and clean. Fully stocked with anything we needed. The fridge and microwave came in handy.

I wasn't expecting the parking situation to be an added cost. Maybe I missed this detail when booking, but this hotel has no free parking of its own. Only valet or parking garage at $30/night. It was an unexpected expense I hadn't planned for. It was also a bit noisy on the street below. It would have been better if we were there to see the nightlife, but we were only there to sleep and leave the next morning.

The hotel is very well maintained, and the attention was excellent.

The options for breakfast were very few.

location

no parking

Nothing. From initial check in by an extremely poor groomed "night manager?" to his inability to comprehend " handicap necessities" one of the Hilton family should pay a visit to this hotel and lock the doors until it can be brought up to today's standards. To make matters worse, the one room we were assigned access into the bathroom was unattainable since the door was installed backwards and using a mobility scooter, there was no room to maneuver with the limited opening. Each room has a TUB which, for the most part, handicap individuals cannot climb over to use. With all this said, at the very minimum, we would think a full refund is in order. When we tried to contact Hilton from our room for assistance, both representatives spoke very limited English making the stay even more difficult as we've trusted Hilton over the years to provide quality which from this reservation has proven not to be the case. Guest Hamby Hilton Honors Members. Correct email: [email protected] Landline phone UNITED STATES 386-649-9231

Extensively described in "What did you like?" Nothing!

Konumu

Dear official. Unfortunately, the pillowcases, sheets and bedding in your room contain mites, that is, house dust mites, that can cause itching. Most of the room was also dusty. For this reason, my wife and I, especially me, experienced extreme itching and redness of the eyes. It was impossible for us to sleep in the hotel in this state. We left the hotel and requested a refund. The hotel official just sent a message that they would attach a copy of the receipt for the stay. We did not stay at the hotel any day or night. We arrived at around 6 pm and when we went to bed at 9.30-10.00, our body started to itch. Meanwhile, I took a shower to get rid of mites and dust. At around 11:00 we packed our things and left the room. We informed the staff in the lobby of the situation. You can check the entrance and exit times from the security cameras. We are requesting a refund. We kindly request you to respond to this issue and take necessary action.

location is great. rooms are simple but clean.

n/a

Location was great. Did not eat breakfast because of food sensitivity. Nothing available to accommodate my diet.

Self parking is always an issue at that location. Need to lower price of garage parking at the hotel.

The room was spacious and clean. The location was excellent and easy on street parking.

NA

convenient to courthouse, numerous restaurants nearby

by the time you pay for parking it gets a bit pricey

Good breakfast, close to restaurants & U of FL

Nothing

It was all good

I just did

Breakfast was very good, lots of choices. Front desk staff very friendly. Sits in the heart of downtown Gainsville with a HUGE variety of restaurants around it!

Bed was very "unstable", very loud. I was afraid it was going to break.