We loved our time at Mane and the helpfulness of all staff at the breakfast, reception, housekeeping etc everyone went above and beyond to keep us satisfied. The highlight of our trip was definitely going on a tour with a guide to the temples lead by our lovely guide Sot Ra (Sara). The tour and transport were entirely organised by Meas from the Mane who took great care of us. Thank you! We had a wonderful time! Would highly recommend!

Very attentive staff. Great location close to Angkor. Spacious room. Very nice breakfast.

all hotel staff especially Ms.Need are very kind and helpful for us. airport transfer service is very nice.

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some of the staff is very dedicated. The location is straight away to temples by bike

didn’t look at all like 5 stars hotel, huge prices for the quality they offer. I didn’t liked so I did early checkout

One of the most nice hosts I’ve experienced in my travels. During our trip there were street works and as we didn’t have any sleep on the night before due to travelling the hotel manager arranged for us to stay at the sister hotel, which was equally fabulous.

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Everything . Perfect location, All the staffs very friendly and professional. I would recommend without any hesitation.

Firstly the staff were absolutely delightful (especially Phea), they made our stay feel special and went the extra mile to help celebrate an important day. The property itself is gorgeous, clean, quiet and extremely well located. The complimentary breakfast, pick ups and advice really made for a luxury experience at a reasonable price. 10/10 couldn’t recommend enough.

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property is very cozy and peaceful, staff was truly amazing, cannot say enough about their hospitality

Hotel is old. Far away. But very nice. Staff are absolutely AMAZING. Unfortunatly the breakfast and food is very bad. And way over priced.

location - a $2 Tuk Tuk ride to the centre. clean and well maintained. classic Cambodia decor adds to its charm.

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l’accueil, le staf, l’emplacement, le spa, le restaurant.

everything was great

The customer relations is what gives this boutique hotel 5 stars. Post-Covid recovery is difficult for everyone, but particularly challenging for the hospitality industry. I am so glad we booked with the Mane Colonial Classic for our visit to Angkor Wat so soon after Cambodia opened up again Post-Covid. Mr. Phea was super helpful from the first message he sent right after I booked. Ms Need and Mr Key also messaged me before we arrived to offer any assistance I requested. I appreciated the helpfulness and personal touch these people gave me. We had already booked our Angkor Wat tours through Mr. Thean (Angkor Guide & Transport), so we did not need to book a tour through our hotel. However, I’m pretty sure that if we had, it would have been a good experience. We asked Mr Phea to help us with bike rentals for our family of 4, and he got us great bikes at a good price delivered directly to the hotel. Mr Phea helped us book a tuk tuk to Pub street and other places in Siem Reap that we wanted to visit. All the staff were always full of smiles and sincerely helpful. We were given complimentary airport pick up, drop off, late check out, breakfast, foot massage, and afternoon tea. Amazing service! Above and beyond what we expected. We booked a 2 bedroom suite with Netflix, perfect for our family of 4 (me, my husband, son 14yrs, daughter 12yrs). We appreciated having 2 bathrooms and private bedrooms. The beds were comfortable. The room was quiet except for the rooster across the street, but most mornings we got up early anyways for touring. If I could do it differently next time, I would request a room on the side of the hall away from the hotel main entrance so we would not hear the rooster. My daughter’s birthday was a few days before we traveled to Cambodia. On our last evening here, the staff surprised my daughter with a birthday cake and singing. She LOVED IT! They decorated her room and bed just for her. Wow!

The hot water in the shower in the master bedroom was a bit tricky to get to work, but we eventually figured it out. The hotel is small, and there weren’t really any gardens. The building next door had some construction right next to the hotel swimming pool, so we didn’t really want to swim. The breakfast was delicious (ordered off a breakfast menu), but we did not eat any other meals at the hotel because the food was quite expensive.

The very supportive staff (like Phea or Meas) was very cariyng and kind. Well being and feeling in good company

all fine

Although this hotel is not new, but it’s well maintained. The room is clean and comfortable. We had a wonderful 3 nights at this hotel.

Breakfast Khmer food menu is better than average. Fresh juices are available which is also better than the average. Suite rooms are very large with capsule coffee machine and 2 room services per day. Stuffs are helping.

Comparing to other hotels in Siem Reap, the location is not perfect. When I choose the hotel name under Colonial Classic, I was expecting some larger area of the hotel with yards, but the hotel is relatively small. Piano is out of tune.

The best of it was the staff, they are amazing, they do an excellent job and go the extra mile in every single detail. All of them, from the Front Office Supervisor, the team at the Front Desk, the restaurant, housekeeping, maintenance, driver, ALL of them deliver an exceptional service! Hotel infrastructure was delightful, beautifully classic (as its name indicates), well maintained, clean, calm.

The staffs are really sweet and caring.like need a good phea. Helping u everyday whenever you needed. One of the best service I’ve experienced so far in Cambodia. Free afternoon tea and breakfast is really great. They trying their best to make u feel like home.

The hotel messaged me a little too much even though it’s from a good cause.

We had a very nice stay, Mr Phea took very good care of us

An elegant boutique hotel in close proximity to Angkor Wat. The hotel offers a free airport pick-up and drop-off which is extremely convenient. The staff are just amazing, friendly, courteous and wanting to help all the time. Ms. Need, Mr.Phea and Mr Kee provided us with the best service possible. It was a family holiday and we stayed two nights. The hotel arranged a boat ride to the Kampong Phluk Floating Village on the first day and on next day to Angkor Wat and surrounding archaeological sites. The hotel staff were so thoughtful that they had a photocopied our son’s passport (he is under 12 years) so he could enter archaeological sites without a ticket. It was indeed the gold standard in customer service. The family suite had two spacious rooms, two bathrooms and a large lounge and dining area. The hotel offers high-tea for all guests between 4-5pm. There are tuk tuks near the hotel to the Old Market at Siam Reap which has several Khmer restaurants and souvenir shops. The hotel gave complimentary foot massage for the entire family on the last day. We all had a very enjoyable and relaxing holiday in Siam Reap.

For being an old building the interior was very nice and rooms are well maintained. We also received a nice surprise on the last night with our bed decorated like a honeymoon style. The room was exactly as advertised, and food from the restaurant was tasty and authentic.

Massage room was a little dated and could do with some improvement.

The hotel provided a 5 star plus service. It was totally personalised for our needs, from Mr Key the hotel manager, who organised our temple visits with tour guide Mr Vera, to the restaurant staff who provided cocktails by the pool, the hotel tuk tuk driver who was cheerful and drove with skill and care to the spa experience on the last day. The room was a large suite, with sitting area and balcony. Our bed was particularly comfortable. We liked everything and hope we can visit again.

Observation rather than didn't like - showers needed to be run for a while to get warm water.