La atención del chico responsable del check in es excelente. El desayuno muy rico y abundante, el agua caliente todo el tiempo fue genial.

Lo que menos me gustó fue al momento de salir esperar que abrieran la puerta.

Limpieza y confortable

La TV se des configuraba

la ubicación es excelente bien centrica para recorrer y conocer cuenca

algo en especifico q podria decir que no me gustó sería subir escaleras para la habitación

Good location for central Cuenca, very useful free parking, and the hotel was nice and clean. The older woman and young guy were nice and helpful.

The old gentleman on reception clearly has no idea about customer service and was very unhelpful and unfriendly on the three occasions we dealt with him, which is a shame because the younger man was very helpful. The breakfast was the usual (bread, eggs, juice, coffee) but was poor quality. Compared to other less expensive hotels we stayed in in Ecuador, the decor is dated.