Great value for money, good location.

Our room was not ready until 20 minutes after the expected time.

Incredibly clean and well organised. Check in and out was swift and easy. Rooms were great size and fit for the price. Breakfast had a good range - even if floured baps was spelt wrong ;)

There's probably been loads of comments about it already but the lifts. It was an extremely busy weekend with multiple retailers with trolleys moving stock to the venue next door - the hotel knew about this as a discount code was arranged for those people. But on the weekend of the event, one of the lifts was out of service, and the remaining lift was incredibly slow. This meant a huge queue of people not only waiting on ground floor to get up but also on every level, waiting to get down (with numerous heavy trolleys). We only had one trolley thankfully but were still stuck waiting for 40 minutes just to get downstairs. It was frustrating as someone a part of that event. I dread to think what it was like for people NOT involved with that event!

Location

Coffee in the morning at breakfast.

A quiet location, far from major roads, in walking distance to the central station and city centre. Breakfast is quite good too.

When I opened the window in my room to let some fresh air in, the room filled with a smell cooked food - from the restaurant downstairs, obviously.

The hotel is located right next to Leeds Docks which meant that is provided a scenic view early in the morning and in the evening. It is also located next to the Royal Armouries Museum and is within a walkable distance from Leeds City Center.

Loved the location of this hotel on the docks, was a lovely sunny day so able to sit outside in the sunshine.

Rooms are very small, no room really to get round when sofa bed pulled out.

Clean, convenient and quiet.

Very poor TV sound, which I forgot to mention to them.

bed was ok

shower was leaking, it was not very clean, breakfast was not good

Very comfortable, clean room and bathroom, friendly staff and great breakfast

Nothing

Great location to visit Leeds City Centre Price was extremely good. Pets allowed which was a bonus Breakfast was super.

Close to Armouries!! Free breakfast was a great extra.

Could have been cleaner and keycard continually didn’t work.

The location was good .It wasn’t far to walk into the city centre & the breakfast was good

It was ideal for an overnight stay

Friendly staff and pleasant different location. Room was very ergonomic and spotless. The Amber Taxi service was excellent and reasonably priced.

Couldn't fault it. Will stay again as the area is nice and the taxis were cheap.

Location facilities breakfast room design and bathroom plus staff excellent and late bar so could chill after concert

Nothing spot on for price abit further out but don't mind walking and lovely area

Great welcome from staff. The room was dual aspect with lots of room.

The room was cold even with the heating on.

Extremely clean and really inviting and really stunning we were all so amazed at how lovely this hotel is and comfy beds and very friendly staff we couldn’t fault a thing

Cannot find a fault

Location and discounted parking

It was modern and clean

The property looked in great condition. Everywhere was clean and tidy.

N/A

Location in the quay area was excellent - on the Leeds/ Manchester canal with walks for miles in either direction, and just 15 minutes walking distance from central Leeds. Room size good, very clean, shower very good. Hotel faces a traffic free square on the canal, with bars and restaurant below - Pizza Express 3 minutes walk, and was very quiet after 9pm, no problems with noise

the breakfast was just ok, with an absence of fresh fruit, and decent muesli, but did have cooked alternatives - bacon sandwiches? eggs, beans etc. The coffee, as usual in U.K. hotels, was not good, and the hotel entrance needed a good clean

bright and clean

room very small and trapped hand in toilet door

Great location and good value

The staff were friendly and accommodating. Bed was comfortable and room pleasant, as was the room. The free drink as an apology for not having my booking was appreciated.

My booking didn’t make it from the booking.com system to the hotel system so my room had not been reserved meaning that it had to be substituted. The staff were lovely but the was a short tense period while I waited to find out if I actually had a room.

Super clean and convenient. Nice bar and food options.

The staff I dealt with tried to be accommodating in assisted as best as they can because the room we received was completely unacceptable

The room size was below acceptable for a family room. There was very little walking space and the bed was uncomfortable and the spring metal was digging into our body. The fold out bed seemed very dirty as well.

Great location and rooms were clean

Staff weren’t friendly/helpful

very clean and good value for money

nothing

Clean and well ventilated during the very warm weather

Comfortable room

Parking convenience.

Good sized room with comfy beds and nice bathroom (shower), as well as tea/coffee making facilities. The breakfast was excellent and with a choice of cooked (full English) or continental style.

Asked for adjacent or communicating rooms, which was not provided, but at least the rooms were on the same floor.