The room and food in the hotel was great

The noise of running children up and down banging doors and the family above us jumping up and down till late on ceiling. Also the pool was dirty with hair and could not hardly get in there. We left 2 days early

Clean, friendly & helpful staff and great food

The outside doesn’t do it any justice

The only issue was the noise from toon above, nothing against the people, but you can hear every step and movement they make. The building needs sound insulation between floors

Excellent hotel and nice friendly staff.

They forgot my birthday even though my Mrs had emailed them and telephoned reception x3 times.

Upgrade includes fridge in room. Big beds. Swimming pool and great location. Good children's games. Good food

Weak fan in bedroom. air con would be good.

Staff so helpful, room and bathroom great, location perfect for surfing and beach walks.

Very quiet

The view from our room and balcony was unbelievable. Staff were all lovely. Good breakfast.

The reception and conservatory was very hot, needs air conditioning.

Dinner, view, friendliness of staff

PRICE TOO HIGH FOR VALUE, no A/C

Beautiful view, Love the fact that I could bring my small dog. extra bits in room for dog and lovely shortbread. very friendly staff.

Comfy bedding, we had great night sleep but had issues due to hot weather in the night, great location, facilities for kids and relaxation for family, a complete holiday package and very friendly staff specially girl at the reception at our first checked in night. I excellent location with sea view lounge. Prices for the food was high but food was good.

Food Menu prices, should hv provided 2 fans in a 4 people room

Excellent serene location

Limited Breakfast options

Nice decor, friendly staff and tasty breakfast

Cold pool

Very luxurious room and convenient to nearby beach, nice bar downstairs too

Lots of children around in the school holidays but thats no one’s fault

Breakfast was lovely and fast to be served. The softplay facility for the children was brilliant. Location totally beautiful. The staff were all friendly and ready to help.

The bed was extremely uncomfortable and the room was noisy. The creaky floorboards and thin walls meant the guests in the room above us kept us awake every night. The pool was too cold, definitely too cold for children. Even the shallow end was too cold for our little boy. Hot tub was a bit dirty. Sauna was lovely.

Very children friendly and amazing location with a great sea view. There is a soft play area, a colouring and games room, a cinema, and pool to keep the little ones entertained. The hotel supplied a lot of complementary items for children which included bubble bath, build a bear activity pack, and small bottles of milk and cookies were left out in the evening before bedtime. The staff were always available to help and very friendly.

The rooms were only cleaned once during our 3 night stay and bedding was not changed. The only option for breakfast was to purchase a full course at £25.00pp which is quite expensive and therefore sourced breakfast from outside the hotel. The swimming pool was not maintained and there was dirt and hair in the showers and pool.

Great location , stunning views , comfortable beds

noisy room , allocated right above the restaurant , the music keeps us awake . would be nice if we were told that the room is above the restaurant to give us opportunity to change rooms at the beginning. avoid room 108 if you are a light sleeper .

The staff were amazing, little touches like a build-a-bear on arrival for the little one and cookies and milk for a snack in the evening were so lovely. The rooms were clean and the decor up to date. Pool and sauna was also great.

Nothing