Friendliness. Convenient for Stansted Airport. Comfortable. Clean. Parking space.

Taps difficult to operate in bathroom..

An address to recommend with excellent value for money, spacious and cozy rooms. Friendly and warm staff. Like a village inn, authentic and sincere.

nothing

We were pleasantly surprised by the amenities, such as the gym, heated swimming pool, spa and the option to use the restaurant. The room was tidy and in our twin room there was still space to move around. We also enjoyed the location being close to some shops and it wasn't that far off from the high way. We used this as a halfway stop while we were on our way to the next location. Safe and free parking available is a plus. We were able to check in late and check out early without any issues.

Depending on your preference, the beds are quite firm so could be uncomfortable, however the bedding was snug and clean. The shower had hot water, but the water pressure wasn't that great. Still, we were clean and warm after!

Friendly staff, comfortable room, food was excellent, pool was warm, perfect short break

TV could have been bigger

the room was really clean, spa area although small was lovely. the staff were more than helpful.

good location and a great view. very relaxing

no cleaning in the room and the towels aren’t changed

It was just the right size so close to all the facilities such as the bar, gym, pool no matter which room you were in. The staff were really friendly and helpful too, they stopped serving breakfast at 9am which I missed, turned up at 9.20am and they still managed to provide me with a full English. I couldn’t thank them enough.

Nothing, I would stay here again if I was passing.

cheap and comfortable

nothing

lovely cosy room

nothing

Clean, friendly staff, value for money

Space for buffet breakfast was too small.

Decent size room and warm.

The noise when you flush the toilet is so loud and goes on for a few minutes. Plus you can hear the toilet in the room next to you it's so loud. We were really disappointed witj the noise from room 30 last night, women drinking and partying in their room until 3am this morning. No phone number in reception or anyone to talk to about this issue.

There was a party going on entertainment was good.

There was one woman on reception that was quite rude

everything

nothing

It wasn’t too large and felt cosy

N/A

room was nice

We would have liked to be in the main hotel not a house across the car park

Had a great breakfast and evening meal, staff very friendly and helpful, it is a dated but cosy hotel. Great shower and warm rooms

Swimming pool was a bit on the cold side