Service is nice. Staff is kind and helpful. The restaurant and bar are fantastic. The open buffet in the mornings is really good.

Top staff, great location

Breakfast room too small and crowdy.

the breakfast was nice. Cleaniness of rooms were ok. Location near shore both good and bad (noise).

Noise from the street. Toilet in the room was very poor to the standard of the room.

good breakfast

1. something(cleaning towel and...) left behind in our bathroom after turndown services 2. found out our wifi extender missing which was plugged in the electrical outlet(hotel staffs checked the manuals of the extender with us) 3. found footprints on the guard rail of our balcony(9th floor), breaking in from the other room and made by the workers from your outsourcing company, without any notice.(submitted the photo)

Great location, standard price, really comfortable bed, relaxing atmosphere

Nothing

I liked almost everything. The quality of our stay was magnificent and it really shows this is a five-star establishment. And at this price (out-of-season, true) - this was really a bargain. Ca 800 EUR per 2 nights with breakfasts in Nice along the English Promenade is a steal! The staff was incredibly helpful and pleasant, the works of art inside the lobby and the interesting installation by the entrance always made our day whenever we strolled through the lobby.

Well, some of the personnel was new (or they claimed to be new), and some of them did not speak English (which is weird, since this is a 5-star hotel in a tourist city, where MOST guests speak English and not French. This posed some troubles for us in certain cases (especially during meals, where most personnel did not speak English at all...). Also, we did not like how breakfasts were organized - putting people making eggs and omelettes right behind the counter with hot dishes resulted in long queues of people waiting to just take their scrambled eggs from the counter, instead having to wait for 10 minutes of more because of all those people who did not want to use the countrers with hot dishes, but were rather waiting for the pleasant cooks to cook them personalized omelettes etc. Coffee was often out, we NEVER had larger plates (we had to ask for them, basically, every single time, because they ran out quickly and then for 10 minutes nobody would bring new ones). If this is how the restaurant works during out-of-season time, I am afraid this must be far worse during April-September season, when the hotel is full of guests (we stayed in February, it was probably 50% booked). This was by far the worst restaurant and breakfast experience that we have EVER had anywhere in the world. A 3* hotel does this better, so I assume that either they were severely understaffed during February or they should redesign their restaurant and optimize it A LOT. Just go to other hotels, see how it looks there and copy, please! Breakfasts themselves were tasty, to be honest, but we ALWAYS ate them cold (even the hot dishes, due to having to wait in long lines). Also, our credit card was double-charged for the whole stay - first, a reservation was made on my credit card, and then - when checking out - another charge was made. The difference was returned only after two weeks! This is not OK - charging EUR 1600 instead of 800 is not ok. Even if they do return it eventually.

Very helpful staff. Lovely room with balcony. Very quiet. I slept well. Great location

Maybe due for some renovation. Dodgy plug coming off the wall in the bathroom. No bidet.

L’odeur!! La chambre était très bien, l’hôtel très beau, la piscine ,le hamam sont supers ,la terrasse avec vue sur la promenade des anglais,déjeuner très bon, seul bémol le mini bar de la chambre était vide..

Rien

The staff The location

The design of the room The internet isn’t fast

Nous étions déjà venu dans cet établissement et le personnel toujours aussi agréables Très bien placés nous étions sur Nice pour un événement tragique et avons été surclassés sans rien demander un grand merci aux personnels accueil.

Rien

Emplacement parfait, surtout avec une chambre vue mer. Concierge extrêmement serviable et efficace pour louer ue voiture.

Le bar, petite sensation , surtout peu de temps avant la fermeture, de gêner... Nous avons dû nous "expatrier" pour pouvoir boire un verre après minuit.

Tout était parfait

The staff was friendly and helpful, the room was very spacious, and the location is excellent. Special thanks to Jade, who is a well-traveled, educated, and humorous individual. The spa is pleasant enough to spend some peaceful time in.

The only issue was the wifi.

This was our third stay at the property and love it. it is the best breakfast on the coast. It is also a perfect location, on the water but also close to the old town. No cheap but worth it. We will be back.

A little on the pricey side but then again it is Nice…

كل شي دون استثناء

السعر

ロケーションが最高。

円安のせいもあり、高いと思いました。

Nothing good…

Stayed in this hotel. Booked two rooms. A couple with a dog and another guest. On the way our car broke down, we were late for check-in and warned the hotel about it. In the end, when we arrived, the road to the hotel was blocked by workers, they were repairing the road, to approach the hotel was not possible. The hotel staff wrote that they would keep our rooms in case of late check-in (around 2am). When we arrived, the hotel doors were closed, the staff did not answer the door and phone calls. They also canceled the reservation on their own. We were forced to look for another hotel for check-in at 4am. Conclusions make yourself. Whether the hotel is worth it or not.

Otele ilk giriş yapmamızla, sevgili Lena'nın yakınlığı ve ilgisi zaten doğru konaklama kararını verdiğimizi gösterdi bize. Tüm personel, otelin konumu, otelin temizliği 10/10. Bir daha geldiğimizde, konaklama adresimiz belli. Teşekkürler.

Sadece havuzun biraz küçük olması yıldız düşürebilir ama beklentinizi havuz konforu üzerinden sağlamak istemezseniz, bu oteli kesinlikle tercih etmelisiniz. Aklımıza gelen farklı bir olumsuz taraf yok.

Location of this hotel is absolutely amazing! Walking distance to beaches, all shops, restaurants and Old Nice. The staff was wonderful, welcoming upon arrival and helpful with anything needed. Special thank you to the restaurant staff (poolside and for evening dinner)! They were especially incredible! The room size was very large with a large balcony too.

Everything else was amazing but there could be great improvement in the cleaning and maintenance of the floor and rooms. The shower grout was moldy and the toilet smelled like there was a leak the whole time. The bathroom was like a cheap hotel. Also, a musty odor on the entire floor as soon as you got off the elevator.

the reception guy sorry couldn't remember the name, he is marvellous, thanks for help.. everything was very smooth and nice..

the room windows cannot be opened. If there would be some fresh air, that would be nice..

Breakfast excellent and pool very nice

No kettle only a Nespresso machine that nobody knew how to use.

Excellent location

The pool is small, the hotel is a bit old. Doesn’t seem like a 5 star hotel

Location

Cost House keeping

Good location along the Nice waterfront. Friendly helpful staff. Comfortable well sized room with views. We ordered room service during our stay and the food was really exceptional for room service.

Unfortunately the breakfast buffet didn’t have a good selection/quality of food. We were surprised as it was a big contrast to how good the room service food was.