Gute Lage, freundliche Mitarbeiter

LIMITED MENU WITH NO FLEXIBILTY ON ACCOMPANMENT TO THE MAIN DISHES OTHER THAN THAT OFFERED ON THE MENU. FOR EXAMPLE WE WANTED RICE / NOODLES INSTEAD OF POTATOES BUT THIS COULDN'T BE DONE. WE WERE ACCOMPANIED BY MY 94 YEAR OLD AUNTY WHO IS GERMAN AND WANTED RICE/NOODLES WITH HER SCHNITZEL BECAUSE OF CHEWING DIFFICULTIES BUT THIS WOULD NOT BE DONE. ALSO WARM POTATOES SHOULD ACCOMPANY THE WIENER SCHNITZEL VON SCHWEIN NOT COLD POTATOE SALAD.

The hotel was fine and served the purpose. And I liked the kiosk around the corner that is open till late, especially facing the pricing of in-room minibar (water at 4,50 € etc).

Do I really need to receive 7 (seven) emails prior to my stay that all were nonsense, factually? (No, I do not save time at checkin by filling in a web form upfront. Maybe the hotel saves time, but no, I do not save time, I feel molested.) I subtract one point per email in my rating.

That I was supported to change room on the second day

First room under the roof without air-con and window to the main street. In website of Hotel is non mentioning that rooms are located to main street and just ventilator below the roof!

Location was perfect for me with business in Hilden. Breakfast was very comprehensive with a lot of choice.

Whilst I appreciate I was in Germany and German television will be in German - There was only a news channel in my language so entertainment in room was a little short in supply.

Friendly staff

Airco in my room not working: had stay for 7 days told reception sitcom not working ( was promised it will taken care immediately nothing happens. Safe in the room was not working told reception nothing happened.

Breakfast

Located on a main road, noisy all night.

Fantastic location, private parking, good breakfast

Location is near to town. Nearby to public transport and easy to plan. Foods nearby the hotel are really good.

The atmosphere through out in the hotel are good.

Location and value.

Easy check in and nice staff on the desk. Lovely staff working on the bar.

The traffic noise! It was so loud. There is constant traffic all through the night. Even 4am of loud vehicles like trucks and buses going through the city. I had an exhibition the next day and had to function on maybe an hour or two of sleep. At this price I expect better. Small bed and room was very dated. Strange smell which was a mixture of old cigarette smoke and something else.

nice bar & dinner

it’s too far from Düsseldorf exhibition centre. peak hour taxi did cost me EUR82 and non peak hours EUR60. don’t get deceived by the distance shown on the app before you book it ! it’s nothing to do with the property to be honest, but it’s just purely the distance

Good restaurant

Stayed 2 nights. 20th night the bed was not made and the room not cleaned. No service. Not acceptable

absolutely spotless friendly helpful staff throughout the hotel

no iron and board in the room, carpet flooring no slippers

was put in a smoking room as a non smoker & wasn’t offered or advised at the desk when checking in. my clothes stank of smoke as I left the hotel

Awesome staff, great service at the bar and for breakfast. The remodel after the flooding has added a decent modern touch

Room is big and comfortable!

WiFi speed is not good.

Room is comfortable. Parking is easy. Location is great, very closed to the city town.

WiFi is terrible.

Nice staff

problems in the first room with water drains. Smelly room. Staff was very pleasant and changed my room immediately