The cleanliness was super,the staff was nice and polite.

The air conditioning in our room didn’t give us a good vibe.

The staff at this hotel was very friendly, staff speaks fluent English and German and gave us a warm welcome. There's a bar with a terrace where you can order tasty cocktails at a fair price and the bartender was great. The location of the hotel is close to Grugahalle Essen where we went to a concert, and the club in the city centre we visited later. By taxi it only takes you a couple of minutes to go to either place or you can take a walk of about 20 minutes. The room was clean and spacious with a big television, capsule coffee machine (with coffee and black tea capsules), a bluetooth speaker and airconditioning. There's a parking garage right next to/under the hotel. There are soap, shampoo and body lotion dispensers in the bathroom so that's a great alternative for the single use mini toiletries. I would definitely recommend staying at this hotel.

The only negative about our stay is the shower in our room. When we got back home after a night out at around 4AM the shower and the sink faucet only ran scorching hot water and would just not get colder. Since it was late and we were tired we didn't contact the front desk. In the morning the water was okay again but we couldn't get the shower to continue running from the shower head (it kept changing back to the bath faucet) because the switch didn't seem to work properly. I highly doubt this is something that happens often though so I wouldn't worry about it ;) (Not necessarily a bad thing but a note for people with allergies: there is slightly fluffy carpet in the room. I do have to say it was vacuumed well since I have allergies but it didn't bother me during my stay.)

Rooms were spotless, except for the coffee cups. very cosy, rooms looked relatively new/modern.

coffee cups were very dirty.

We are very happy with our stay at this hotel. Very good service

Very comfortable business hotel, close to the subway and with some nice restaurants at walking distance. Easy access to Messe Essen. Breakfast was good and staff was always nice and kind. Room was spacious and cozy.

Nothing to complain.

Beautiful property, very well maintained with exceptionally clean rooms. Helpful, courteous friendly staff and delicious breakfast.

Nothing.

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