Zentrale Lage, Personal sehr nett - alles bestens

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location

air con didn’t work in either of the two rooms so had to have window open as it was very hot. . very noisy bar across the road stays open till 3am.No electricity in one room for over 24hrs. they would fix it and it would go again after 10 minutes. security is terrible anyone can walk in the hotel in the middle of the. night the doors are never closed even though they have the key card facility at the front door. came back from dinner to find a large group of men sat on the steps with a bag full of beer drinking with 3 of them urinating against the hotel. when we complained we were told “what did we expect it’s a Saturday night” we were told on check out the manager was not available but to email them with our issues - still awaiting a reply 5 days later staying with my 16 year old daughter and niece - this place was not suitable and not safe.

The location of the hotel is so good in the area of little Tokyo of the city, the room was so big and clean, the price was so good, the staff were so nice and welcoming. I would come back to the same hotel if ever i come to Dusseldorf again.

The only issue is the parking, the entrance and to park for big cars or long cars is so tight and not so comfortable and easy..

I liked the location of the hotel. Very convenient. The need to use the room key to operate the lift is a good idea. I liked that there was a bottle of water, as a welcome gift, in the room. And, the staff at the reception was very accommodating and friendly. Thank you :)

The air condition did not really cool the room and the safe in the cupboard was not working. The blinds on the slanted window did not really shut out the daylight well.

location friendly staff

Very welcoming staff. Very clean. Amazing Location.

Nothing else it was perfect.

Friendly staff, coffee machine in room, very centrally located! Staying here regularly when in town for business.

The location was great and the room was very clean with very comfortable beds. They had left a surprise goody bag for my dog which was very thoughtful and sweet.

Excellent breakfast, friendly staff, great location.

The shower was a bit small. If I knew it in advance, I would prefer a room with the bathtub, when the receptionist asked my choice.

The location was great. The appearance of the hotel inside and out was amazing but not the room.

It was cold, air conditioning didn't work well. Wasn't clean as expected.

The location is great, close to restaurants and city center on walking distance.

The rooms are a bit small.

The hotel was in a very good location in the city, walking distance from the major interested places, oldstadt, HBF main station , Rhine tower. Cleaning , hose keeping , breakfast great.

Mmmm, my room size was a bit small , but it is ok for one person