Todo menos el desayuno que no era malo pero me esperaba más . El hotel fantástico

El desayuno demasiado caro para lo que ofrece pero es una opinión personal porque aún así es un hotel fantástico!

This hotel is great. There were several historical places and buildings around it. The hotel staffs were very helpful. Breakfast was excellent with som many options.

Nothing specific.

El edificio es precioso, situado en una de las mejores zonas de Torino, segura, bonito y antigua con historia. Las habitaciones eran espaciosas y cómodas, con luz, detalles como agua, snacks y demás. Silencioso, recepcionistas encantadores y podíamos dejar las maletas siempre, se nota que es un 4 estrellas y volveré siempre que pueda.

Nada todo bien.

We enjoyed our stay at this hotel. Spacious room, nice decor. Loved to find a bottle of water and coffee capsules for the morning. Location is perfect to walk around town and lots of restaurants and interest point nearby. We also had a nice dinner at the restaurant of the hotel. Arrosto and agnolotti were really good. Torta Gianduia also delicious. A plus: we found parking on site.

The extra bed was a bit cranky. Luckily once our son falls asleep it doesn't move till morning.

Great location, the hotel is lovely and great value for money. The restaurant was first class and very reasonably priced. The room was quite spacious, had a fridge and the bathroom was a good size. We were also able to park our car on site and the cost from memory was 15 euro. Also had a lovely little bar

Nothing

The hotel is beautiful and the decor is Waoo

No complimentary even water was chargeable in the hat weather

The continental breakfast choices were good but the hot food didn’t look appetising so I didn’t try it. If they provided boiling water for tea I would have given them excellent but here they failed I’m afraid. It’s not that hard to provide boiling water

See above regarding the tea and hot water. Also, in the room they never replenished the tea bags and in 3 days that’s pretty poor.

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For an NH Collection, you would think that the staff would be helpful. The staff, especially the lady in the reception named Ivana was extra rude. We had a party of 11 people and got 6 rooms. Every single one of us who asked for help didn’t get help that we needed from her. They made us pay the fee to get inside the city for our cars which they should have covered. They told us that our cars could park outside the city (if we didnt want to pay) and we can walk there but how could we, we had 5 senior citizens with us and all our luggages. The refrigerator in our room wasn’t working. The AC was shut off at night without notice.

4th time I stay in this hotel and have paid the highest rate ever for the tinyest room I have ever seen in a 4 star. Really dissapointing and looking now for other options next time.

A very well-located hotel! Nice staff

The hotel is in a classic building but is decorated in a very "modern" way. We would prefer it was decorated in a more traditional way too so that we could immerse ourselves in history. Also, the ramp with steps to climb the tower is not comfortable to walk.

Location of the hotel was perfect for sightseeing and wandering around - we found places to eat nearby and the hotel staff at check in were very friendly and informative. The room was a good size.

The room was too hot and we couldn't seem to cool it down. when we commented on this apparently if we had asked at reception they might have been able to do something....

location and staff

AC off in hot days. couldn’t sleep due to the heat. the hotel didn’t do anything to fix it

Breakfast was excellent.

Excellent location, very clean and comfortable room, and the staff were extremely friendly and helpful.

Beautiful hotel and rooms. Excellent starting point for exploring Turin. The staff were very helpful and responded promptly through boooking.com messages, particularly with respect to room requirements and parking. Exellent breakfast.

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