Very close to the airport which was a huge bonus for us as we overslept and had an hour to make it to the airport.

Not a lot of food options close by.

The friendly staff and the outside area.

I chose a small room.

We loved the property. So beautiful and clean. The staff was amazing. Helped me set up my app for entry, got use taxis everywhere we wanted to go and answered questions on WhatsApp before we even got there.

There was nothing that I didn’t like. I highly recommend this place

Close to airport

Difficult digital system Poor advanced instructions

It was clean and near the airport. There were humans at check-in to help as I was anxious about the on-line and keyless process. They had a lovely outdoor garden area and on the Friday eve a very good DJ was playing music. They (staff) arranged for early morning taxi which was there and on time.

Small rooms, high floor

The staff and owner were absolutely amazing!!! So attentive to every need!!awesome

The check in procedure.

Sinceramente ho preso questo albergo perché era il più economico vicino a Firenze. Era anche alta stagione

Lo scarico del bagno in camera era lentissimo ed inefficace. Andavamo nel bagno dell' albergo diversi piani sotto

La atención, la comodidad, las instalaciones y la ubicación

El proceso de acceso días antes para acceder

Struttura molto pulita e accogliente, il ragazzo del bar molto disponibile e simpatico. Camere moderne con ampio balcone

Peccato l’assenza di un piccolo frigo e che nella nostra camera purtroppo un’anta della doccia era rotta ed era sostituita da una tenda per la doccia

Location, friendly staff, parking available

It was all good.

Great stay!

The hotel room was very clean and fairly comfortable. Also very easy to walk to the airport the next morning!

The shower was clean but water pressure nonexistent, and I didn't enjoy having to download an app to get into the hotel.

The lovely patio and personalized service.

There was a bit of a learning curve in regards to the entry to hotel and rooms.

The staff was very helpful and friendly, although we thought the hotel would have no staff as we were told to do everything by a phone app (even room key!), but staff welcomed us and even helped us with transportation into the city and booking a taxi (although it never arrived in the morning...). Hotel was fresh, as well as our room, clean towels and a fresh smell to the whole room. The hotel is located roughly 15 minutes walkway from the airport (but we went by taxi), so for the location solely I would recommend this. But the whole experience was very plesant and we could definitely stay at Hotel Franchi, were we to come to Florence again!

Only two minor things: beds and pillows were extremely firm and the doors weren't very sound proof so we could hear quite a lot from the corridor.

The hotel was near the tram stop for the airport. There are restaurants walkable to the hotel but we had dinner on the beautiful patio.

The electronic checkin and requirement to download an app to my smartphone for use in entering the room and building were cumbersome. It seemed to be more of a convenience to the staff than the customers.

Proximity to airport, cost. The staff insured that we got a 4 AM taxi to the airport.

The check-in process was very confusing. I never could get the Keys app onto my phone.

The staff were extremely helpful!!! I have nothing but good to say about them… they really helped make our weekend trip to Belgium possible. The food was delicious, too, especially the lasagna.

It was a comfortable room close to the airport. The staff were friendly and helpful.

Close to airport Nice staff Comfortable bed

Check in via an app only (communication and instructions were clear) Be aware of hotel tax to be paid via PayPal. (Once paid, keep your receipt in case of any subsequent questions.)

Within easy reach of the airport (1 stop, 1 min. by tram + 7 min. walk).

online check-in is somehwat over complicated (and I'm an IT expert, so not easily scared...)

Property was great and very easy to get to. The staff were very helpful. would recommend this hotel

Close to airport and tramlines. Friendly and helpful staff

do not stay at this hotel!!!