Excellent location for where I needed to be. Nice breakfast, calm relaxed dinning area.

Nothing to dislike. All good 👍

Le petit déjeuner était bien, il manquait juste des crumpets / muffins / scones, pour avoir un vrai petit déjeuner à l'anglaise. Sinon, pour le chaud, c'était un vrai petit déjeuner à l'anglaise ! Le personnel était plutôt sympathique ! La chaleur dans l'entrée, le seul endroit réellement chauffé de l'hôtel !

Le froid !!!!!!!! Pas de radiateur fonctionnant dans la chambre, uniquement un petit chauffage d'appoint, qui ne pouvait réchauffer toute la pièce et la salle de bain. Le froid rentre par les fenêtres, il faut penser à isoler ! J'ai demandé un second radiateur d'appoint et ça allait mieux, mais la salle de bain restait froide. Il y avait des poils dans la baignoire à notre arrivée, la propreté laissait vraiment à désirer. L'hôtel a besoin d'un bon rafraîchissement. Pas à la hauteur d'un hôtel, et encore moins d'un Mercure !!!!!

The staff

It was dirty

Very clean hotel looked amazing from the outside and within. The outside had a nice fountain and a lovely entrance I loved the inside interior.

Property was lovely

Lovely hotel and staff. The grounds were so pretty and there were deer 🦌 outside my window each morning :)

The room was very hot and there was no air con and the window didn’t open much more than a couple inches. There was also a lot of mould around the window frame and I developed a sore throat during my stay.

NO NOISEY GUESTS

VERY VERY HOT IN ROOM; BUSY ROAD VERY NOISEY OUTSIDE. NEVER ENOUGH TOWELS WITHOUT ASKING EACH DAY.

The breakfast was superb, plenty of choice and very tasty. The location is superb. The room was a double and the bed was very comfortable.

My stay was for one night in the September heatwave so was hot and a little stuffy. I would suggest that the management consider installing air conditioning in the rooms

Hotel did swop us to a privilege room as our original one was near to a resident with 2 cats and a rabbit. Breakfast was good

Original room was not good and we would not had stayed if they did not move us

The bath and shower were excellent, the was comfortable.

The rooms were very dirty around and under the beds, we found a pair of contact lenses on the bathroom floor and earring backs and bits of paper on the bedroom floor. The white duvet cover had a large stain on the inside, which makes me believe they weren’t changing them after each guest. We had to change rooms due to our original room having a bathroom sink that had a crack from one side to the other causing the sink to leak badly when used.

We had a discounted breakfast at £12 - very good with lots of choice. Allowed our dog in for £15 per night. The man of reception was very helpful, polite and hardworking.

The room was worn out and shabby/tired. Didn't feel very clean - but not over dirty. Stains on carpet and damp in the bathroom ceiling with distressed wallpaper. My room was left open (unlocked) after the room was 'cleaned' (bed made) - I was lucky that I had nothing stolen, the hotel was accessable to anybody. Also the bin collection van arrived outside my window around 5am on bank holiday Monday. - very odd at that time. Also after a long day we arrived to our hotel room and our passes had been diactivated, so had to leave my 80 year old mother in the hallway whilst I sorted this out at reception

Bed was comfy and other staff I encountered were really nice.

Waiting at reception to check in. A note to state they would be back soon and when they arrived I still had to wait while they were looking through paperwork. Quite rude really as they took quite some time. Building is beautiful but inside is very dated. Had to hold the shower head as it was bent down and wouldn't stay upright. All in all the shortest stay of any hotel I have ever been to.

Reminiscing on past events attended at the property; happy memories!

It’s quite tired in parts now and needs refurbishing.

The location was good...booked over 8 rooms for a family wedding..

Unclean bathroom.. just one bath towel.. Hair on the floor...

Convenient

Looks very tired, could do with a refurb

Cheap and cheerful wedding hotel

Good size room and bed lovely garden

Needs some TLC carpets paintwork, bathroom needs a refit, dust everywhere. Sadly dated. Meals overpriced.

Location and staff. Character in the original building.

Room was very clean apart from the shower area which had black mould on the frame edges. Yuk! We were in an accessible room, on the first floor, with no working lift! To be fair they did ring and check that my wife could manage the stairs but it really needs repairing or replacing. Restaurant food was disappointing. I had the crispy squid which turned out to be crunchy and quite ‘bitty’ and the belly pork which had a very tough skin instead of crackling. The only starter my gluten intolerant wife could have, had sold out the day before i.e. the day before the main school holidays.

The building and grounds were lovely. Rooms spacious and comfortable

The location

There were a group of immigrants staying on the same corridor. They were banging doors until going up to 1am and then again from 6.30am. Hardly slept at all. The pillows were the hardest ones I've ever slept on.

Good location for us to attend and event in nearby Haworth Staff very welcoming and trying hard to ensure we had everything we needed Lovely deep long bath was a joy in the morning Good evening meal, breakfast was good. What we expected for a three star hotel, it could make four star with a bit of investment and love

Mushrooms at breakfast tasted like tinned, I would recommend a switch over to fresh if you can, pillows were a bit firm for me and my wife, no idea if a softer option was available

Location was what we wanted. Room was spacious clean and light. 5 minutes from crematorium where we were attending a funeral. Reception were very accommodating.

Nothing

absolutely amazing staff very friendly .. the events Coordinator’s went out of their way to make my event perfect

room was warm couldn’t find the AC

good location

very poor food booked me out 1 full day before departure