The welcome and helpful staff especially as I have a disability and a service dog. There is dog walking nearby but still in the center of the town which was not just useful but very picturesque.

A hand rail at the end of the bath and an anti slip mat would be useful.

Great location in a lovely village. Great food and selection of beers and wines

Nothing major to complain about

The location was very good, and the bedroom was a decent size. Staff when we arrived around 5.30pm were amazing, couldn't do enough to help.

The room was ridiculously hot, down the side of one of the single beds was so dirty and the windows. There seems to be an issue with plumbing, lots of loud noise coming from the bathroom even when you don't have a tap on etc. It sounded like someone was drilling from 7am, and continued all morning. It must be when other guests had their bath/shower or tap on. This is a big problem problem if you want to stay away to just relax, we would have been better off at home. The staff when checking out were rude. I would have told them about the stay and complained then instead of leaving a review, but nobody bothered to ask how our stay was. Just took the keys and walked off.

Lovely accommodation with great staff

Nothing

Room spotless. Large shower. Tea/coffee facilities high standard. Comfortable bed. Food excellent.

Small point but the main light switch operated not only the main light but the bedside lights as well. I wasn’t able to have a read with just the bedside light on.

Everything

Nothin

Very comfortable room with excellent restaurant onsite

The staff were so helpful as we were overnighting before a canal boat trip and had to provision at the local Co-op.

Food excellent

We just had room only. Nice big and comfy bed. Beautifully decorated and. Colourful. Got in the. Car Park too which was helpful.

Shower was a mixer head tap from.barh which was tricky to het set and keep earm

The Staff are always friendly and efficient.

Food was excellent we had a meal the previous night and breakfast this morning

Decor was a little dated in the room

This is what small inns/hotels should be like! A warm welcome, friendly staff, good drinks and great food!

N/A

Nice atmosphere, very nice for 3 star, food was higher quality than 3 x

Everything was good to be fair, Location, quality, room clean, friendly staff..

the whole experience was a delight, excellent room and meal, friendly staff

Great location in a lovely village, friendly staff and very good food

The courtyard where our room was could get a little noisy at night time.

location, good and restaurant staff.

we normally love this property but there appears to be a new manager who doesn’t seem to do much and certainly does not really get involved. The staff were frazzled and the final straw was leaving the outside music on until 12.00 midnight!! when we went to ask them to turn it off the doors were locked and so we ended up standing in the car park shouting in hope they would hear!

Clean, well decorated room. Superb breakfast.

Noisy plumbing.

lovely building, room very comfortable

nothing

We have stayed at this hotel for years. Whether staying there or just visiting to meet friends and family, it's the heart of the village - even though each year there's more competition for food and drink.

We were given the key for Room 8, on the first floor of the main building, next to the function room. This particular evening a Christmas party was being held. Not only was the noise in our bedroom unbearable, it was also situated opposite the toilets, so revellers were permanently outside our door in full party mode. It was in full swing until 1pm - we had three hours of this before we could sleep. The following morning, after a waitress said "Oh gosh, you weren't in room 8 were you?" we asked to see the hotel manager, who then served us breakfast but didn't make himself known to us. After asking again, and seeking him out we were offered a rate on our next stay (which wasn't defined) instead of writing off our breakfast bill. However, I'm in no mind to stay there again. Our room was booked months in advance and I think it was a risk the hotel was prepared to make and I don't feel our complaints were addressed sufficiently. After the stay, I received an email to ask how the stay was, to which I replied and fed back. Sue responded and said someone would reach out and no one did, hence my review on here, (prompted by a third email from booking.com). It has been over 4 weeks since our stay.