Location, staff and price.

App for room service didn’t work.

Food in the pub was lovely.

Room was slightly dirty and dusty upon arrival, floor didn’t look like it had been hoovered. Pillows were very hard to sleep on. Room was also considerably dark with not much lighting.

everything was perfect!! bed was so comfortable and lovely staff, nothing was too much!! l will definitely be staying again. thank you ❤️

Love these hotels they are amazing!

The price of one glass of Sauvignon Blanc 🙈 nearly died! Although lovely lager!

lovely and very excellent staff

loved it

No curtains in the room which is bizarre, tired rooms, window dirty and bad condensation, bedding not changed in 4 nights, maids coke once during our stay, no cleaning just made the bed. Breakfast wasn’t the best, expensive food in the bar.

Location

Was given wrong information about parking on arrival by a very unhelpful receptionist,told us it was sorted and didn't even bother to take our registration,we checked on leaving and it wasn't sorted. No glasses in room for cleaning teeth etc. No complementary biscuits,when I asked was told co-op was 5 mins away.We could hear the gentleman on the phone and the person he was speaking too,room 304 is not sound proof. Food was so greasy for breakfast,fruit over ripe.White stains around side of upholstery on bed, had to clean with baby wipes.Srong smell of drains in bathroom Hotel seems to aim more for leisure facilities than guests staying over

Very friendly staff. Substantial and varied breakfast. Lovely location.

Breakfast was fair - not great but not bad. The staff were friendly and helpful, as always

I've stayed at the hotel a few times over the years and it is in need of a bit of tender care. The rooms were clean, but the paint is peeling in the corridors and rooms and there was a random wire sticking out of the ceiling of my room. The accommodation is overpriced and the whole building seems "tired". I'm sorry to say that unless the hotel is refurbished or the price is drooped considerably, I won't be looking to stay there again.

Big rooms, big bed, very friendly attentive staff. great breakfast and excellent location

nothing really. window was a bit dirty on the outside and shower could have been more powerful. No sky tv in room as advertised? not really an issue.

Too many family rooms near ourselves, meaning noisy neighbours/ children most of the night!! Bath/stroke shower virtual impossible to stand up in whilst showering!! Serious accident waiting to happen!

There was no down side to the stay. Have been there before and will stay again

bigger options on the menu

Location was good breakfast was good both receptionist when we checked in were the nicest and helpful weve ever encountered Alannah and Nia thank you both bedroom clean and tidy bed was huge as well as the tv

I’m afraid nothing really bed was comfortable

New carpets they were frayed. Chipped paintwork.

Location

Lack of staff, unfriendly and unhelpful. In need of refurbishment, it's like a DIY hotel but expensive with no frills. In summary it is like a Travelodge with sports bar inside.

Great location. No staff on arrival or check-out as its self check-in and out. Not great when you have questions or an issue.

Couldnt access the wifi. Beds wernt very comfy as it was 2 twins pushed together which isnt great when you expect an actual full sized bed. The room had an adjoining door into the next room which I didnt like at all.

Ideal location

Grubby, tired, paper thin walls, a labyrinth