le calme

wc non fonctionnel (problème d'écoulement), équipement luminaire tenu avec du scotch et cheveu resté sur la lampe de chevet, et chambre poussiéreuse et peinture passée pour cette chambre . Chambre beaucoup trop chère

Temps d’attente au restaurant

Le petit déjeuner était sympa. Le lit était confortable. Le personnel croisé était gentil.

Chambres vétustes, propreté qui laisse à désirer. Bain à bulles à moitié fonctionnel. Mégots sur le balcon. Ampoules qui clignotent.

Der Preis

Gym war ausgeschrieben aber nicht vorhanden bzw nicht geöffnet

Le jacuzzi dans la chambre :-) C'était vraiment très bien. Les cabanes ont l'air super aussi, mais pas testé... une autre fois :-)

Le prix du verre de vin de la maison (autour de 7 euros), un peu cher par rapport au reste de la carte qui est tout à fait démocratique :-)

Parking

podczas rezerwacji byl pokoj 25 m2 , jednak na miejscu okazalo sie ze dostalismy pokoj okolo 16-18 M2 , ponadto Pani na recepcji byla bardzo nie mila , powiedzialbym ze nawet agresywna , pokoj mial byc dla 3 doroslych ludzi i mialy byc 3 osobne lozka , zabezpieczeniem rezerwacji byla moja karta bankowa , na miejscu w pokoju bylo lozko dla 2 osob i jedno pojedyncze , po interwencji w Booking hotel dal nam jeden dodatkowy pokoj , ogolnie w pokojach bylo zimno , dopiero rano byla znosna temperatura i przyjemna Pani na recepcji

Gentillesse, propreté , calme ,confort et… surclassement !)

La localisation L’accessibilité L’amabilité du personnel Le concept « nature »

La literie (inconfortable) L’état général des couloirs, salle de bain. Vétusté, à rafraîchir Le petit déjeuner et la façon dont est agencé le buffet

Location was amazing

Room did had mould on the wall in the bedroom. There was no kettle in the room.

The staff was friendly

Very dirty Moisture everywhere It smelt, we had to change room because of the terrible smell

Swimming pool and the outside space. The food was outstanding

Cleanliness

Room poor , fridge and safe did not work - reported to reception but not fixed. Bitten by insects in room. Inside swimming pool tiny and not clean , outside pool covered in green algae. Breakfast poor , little hot food and it had been out for hrs , coffee machine broken . Tables not been cleared.

Swimming pool and restaurant. And the help of the staff when we had an issue with the mattress in our room.

No longer a working fridge in the hotel room

Nice place for a stop on the way, reasonably priced. The room was decent and reasonably large.

The bathroom and toilet desperately need maintenance. The door handle fell off the first time we touched it, as did the toilet paper holder. Breakfast is completely overpriced.

WIFI has poor signal. this needs attention and improvement.

Location was good

Cleaning is an issue here. Dirty !!!

Great location. 2 minutes from SHAPE. The restaurant is nice and served great drinks. Check in was easy. Room has AC. Front desk spoke English and helpful. Staff kitchen spoke little English but very accommodating.

The shower walls were visibly dirty. The fridge in the room was very small. Can fit only small drinks. No wash cloths so make sure you bring your own. The beds are two single mattress pushed together. Hotel provided only shower gel and towels.

the location was great , and it’s a beautiful hotel in the woods. the food was great and the kitchen and front desk staff were wonderful

the pool was closed for cleaning for the entire day our grandkids wanted to use it . our suite for four had no soap or shampoo, the shower didn’t drain our dirty tray stayed outside our room for 24 hours …. even after we asked for it we got no shampoo or garbage can , and our shower was never fixed . the suite had no plates, cutlery or cooking pots . no paper towels either There is no kitchen running Sunday either

Chef is really good and comunicative.

Nice restaurant.

I saw rats running outside my hotel door since employees would place trash bags outside of their rest area. The rats would often run in front of my hotel glass door to take food from the trash the employees left outside without cleaning it up. Really disgusting and unhygienic.

food

Staff spoke English

Rooms smelled like raw sewage. The view outside my room was a construction site. The building appeared it was not well maintained.

It's very difficult to tell something here. There is something anyway: Jacuzzi bath. I also liked the nature seen outside on the window. Happy hour for drinks at the hotel restaurant is a nice service.

1. the room wasn't prepare at the right time. 2. the toilet wasn't cleaned. 3. the heating system didn't work. after my complain, the receptionist brought a small electric heater, but it wasn't enough. 4. i received the last room on the 3rd floor, the last floor. the wi-fi didn't work. 5. because of my early departure every day in all 2 days period of time, i request to the receptionist for an earlier breakfast. he said there is no possible to have a breakfast one hour in advance, but it willl be prepared a take-way meal for me. i thought this is an appropriate alternative. the next first day the take-away meal wasn't too generous (one sendwich, two plastic bottles of water, 200 ml. each bottle, and two paper recepients with orange juice, 200 ml. each one). although i have announced the receptionist in the evening that i have the same request for the second breakfast, in the morning i had nothing prepared for me and for my colleagues (we were there as a group). 6. there is a smell when you are entering in the facility. etc.

The bathroom shower system.

Relatively clean and modern breakfast was good

Bit isolated and very average for 3 star