Un très bon emplacement, une superbe vue sur Lille (12eme étage). Seul soucis, la gare juste en bas (jusqu'ici pratique) mais la chambre est très mal isolée, et donc impossible de dormir si vous avez le sommeil léger, après 6h du matin.

Le bruit de la gare juste en bas de l'établissement (isolation sonore de la chambre).

1 night for two adults and 3 young children for a short stay. 1 double bed and then 1 sofa double which worked fine. Perfect location and very practical near centre and train stations. Small area but good breakfast and friendly and helpful staff. Also able to cook in room if required. Location felt safe.

Slightly tricky to find at night but ok once have orientation.

everything

Nothing.

This hotel is not safe at all, especially for women who travel alone. I had a major problem of safety during my staying, as an ill-intentioned man, who had entered the facility, followed me and kept waiting outside my room after I managed to lock myself in. The staff was not helpful nor sympathetic at all, they did not call the police or any security staff to help me. Only thanks to another woman I knew from work I managed to exit the hotel without any more serious consequences. After this, not feeling safe anymore there, I had to check out early on my schedule, book another hotel and spend extra money. Moreover, the only possibility to reach other floors and the reception was via elevator. I could not use emergency stairs, as the door wouldn't open. I wonder what guests are supposed to do in case of fire, electricity malfunction or what if they meet someone who intends to assault or harm them and they need to run away (as it happened to me). Last but not least, the elevator also stops on some floors where there are no rooms for guests (like the first and second floors). I noticed this by chance, as I was trying to go down to the reception the previous day. These floors have no light, and the elevator opens on dark hallways that look abandoned. Overall, the facility didn't look safe at all. I strongly advise against staying there.

The hotel is in big shopping center. The room was clean and with enough space.

We had to clean after us and to remove the trash. There are not enough lifts in the building for this capacity.

Friendly staff. Kitchen in the room. Big bathroom

for four people really small.

Great location, situated in the center near the train station. The receptionists were kind and welcoming despite problems with the facility's leadership.

The management was very mean and unhelpful when we had a serious issue with our business card. Inside our room there were very few plugs and the beds were very hard.

The location is excellent.

warm, quiet and comfortable family suite, convenient for station. compact and therefore good value. nice touches like water in fridge

slight odour in one of the rooms

location and staff

We came with 2 years old child and there was no child bed and in general the bed was small so to sleep with 3 people was very hard. Very uncomfortable.

Location was good and basic amenities were OK

Breakfast spread was very limited. No hot food available.

The location.

STAY AWAY FROM THIS FRAUDULENT PLACE. Not only does the hotel have just the absolute bare minimum for interior. It feels like student housing, with a view over ugly commercial buildings, roofs, and concrete infrastructure. On top of that, they are trying to scam me through my credit card. They charged a deposit outside the booking.com channels so booking.com cannot help.

location

the apartment is so small.. we booked an apartment for 4 people and we were literally sleeping next to each other. the sofa is so uncomfortable and it make so muc noise.

Great location. Simple but satisfactory amenities.

For me the location was the one positive I could find about this hotel, it could not be closer to everything, literally you walk out of the hotel entrance and turn right into the next entrance and you are in the shopping centre. In there you can find a supermarket, coffee shops, primark, jd sports etc. Train station opposite, location literally perfect.

We booked a double bedroom and the bed was two singles pushed together, so we ended up putting the sofa bed up to make a double. However myself and my partner woke up every day with multiple bites over us, I have two particularly bad ones on my face. There is no English subtitles on the tv which made it difficult, it would of been nice. The apartment could do with a more thorough clean, the skirting boards, behind curtains, kitchen area, floor was quite dirty. The price for me is too much, I think for what the hotel is it definitely needs to be reduced in price. I paid around £100 per night in English sterling money and that is really a lot considering the bed isn’t even a double bed, the cleanliness etc. I do plan to return to Lille but I would be looking for a cheaper price hotel next time.

The bathroom was run down and dirty and the curtains were hanging off the rail and didn't meet

great location with easy access to Eurostar station through the Westfield/ Eurolille shopping centre, close to great big Carrefour. friendly helpful staff.

facilities in the room were rather tired and worn. itinerary of things in kichen was not up to date- freezer compartment in fridge covered in foil and a string to pull to open, bed frame looked worn, table wobbled, door needed to be pulled sharply to close or be locked closed. small shower cubicle with shower curtain rather than door, toilet seat nor secure - no Fire - Safe Exit - meeting point route - only said to leave the room or if smoke stay in there. room not much bigger than a budget Ibis hotel room . I like the idea of an apartment hotel, stayed there before when it was in better condition so was disappointed this time.

excellent location. staff were friendly and helpful.

there wasn’t any carpet in the room, lots of insects I have been bitten all over. there’s no Air-con. the shower was broken.