SPA massage with Stephanie, she’s amazing.

Upon our arrival, our room was located near a loud noise coming from the swimming pool area, which turned out to be the electric generator. I called the reception to request a room change, but the staff member responded rudely, saying, "What do you want me to do? Move the swimming pool?" I was shocked by the response and explained that I was five months pregnant, exhausted, and in need of rest. After calming down, he called back and informed me that someone would come to show us another room. However, when we were taken to the new room, it was still dirty and hadn't been cleaned. We agreed to wait, but an hour later, we received another call saying there was no one available to clean the room (this was at 5 PM) and that they would keep us updated. After that, we heard nothing further and ended up staying in the original room.

the pool

the wifi

Tout

Un très bon hôtel on es bien accueilli tous es vraiment au confort propre et me suis bien amusé sa été parfait du début à la fin recommande à tous

Excellent location on the island. Room very spacious and spotless. Beautiful oceanfront views. Switched mid-stay to a beachfront room, which was awesome! Staff extremely helpful and very friendly. Breakfast buffet very good. Overall, highly recommend!

It was very relaxing just what I needed

The nice surroundings

N/A

Space, comfort, location

Breakfast is good!

Some personnel at breakfast can be more kind

Simpson Bay is a great area, and the hotel is conveniently located. The staff was super friendly and we liked spending time at the Marina pool bar with Laura.

Rooms were too noisy and damaged. Not great if you are travelling with a baby or toddler with early bedtime.

It was everything and more im satisfied

The amount of walking

The room has plenty of space and the location is awesome

The air conditioning did not work. The room was dated

Location and apartment were great! Food close by and good quality.

Wifi was horrible at times, for the price asked for the apartment the free wifi should be excellent. Cleaning lady just put new towels, straightened the beds and took out the carbage. No cleaning of kitchen, bathrooms or toilets.

All appliances are very new. Environment was pleasant, safe and well maintained. Beds were very comfortable

The pool the food everthing

I love everything

clean spacious room. Proper breakfast.

Not close to the beach (the room I got at least).

Clean and good value for money

Wi-Fi not great but we managed

The rooms were sufficient for our needs but very dated

The bedroom on the main floor suite A2B had two bedroom lamps and neither worked. The toilet in A2A would not flush This to me is not acceptable.

Easy access to restaurants groceries transport beaches

Tour not available due to boat repairs. Shuttle to Phillipsburg should be more than one day.

wet clean and easy. friendly staff every where we went