it’s a beautiful place, you will find a special detail every corner and every hallway…. NICE!

The staff was very friendly and the chimney was incredible very romantic

For some the smell of the chimney could be not that romantic

Amazing place

Excelente Luis excelente Location Beautiful Building

bed not so confortable And Much noise in the Morning From The Churches and schools Around

ambience

traditional building

It was a pretty room that was quiet. The location was good, close to the center of town.

It was nice but too expensive for what we got. They did not offer us rooms next to each other until we requested and they did not give us rooms with fireplaces until I told them that we booked them that way. They gave you a minimum amount of wood for the fireplace and then you had to pay more for additional wood.

The hotel is in an excellent location in the centre of Patzcuaro. It is very quiet and the room was nice. There was a fire place in the room, and I was afraid it was going to be cold; however, it was not cold at all and the bed was very comfortable. The bathroom was good and had natural light.

Although the hotel is nice I found the pricing to be very extravagant - there was no breakfast included in the price and although there was a small coffee machine in our room - there was only enough coffee available for one cup of coffee each - which I found very annoying. We drove and the hotel offered parking where we parked from Friday to Monday afternoon and on picking up the car found out that our spare tyre had been stolen out of the car (was stored underneath). It was paid parking and when we pointed out that the tyre was stolen, they insisted that we had obviously parked somewhere else and when we requested to look at the security cameras they said that our car was parked in a corner where the security cameras don't scan (how convenient?!) This last stage basically ruined our whole weekend, which was such a shame as I found Patzcuaro to be a lovely place and the interaction with people really lovely. So would I recommend? Hotel was nice albeit too expensive and the personal were friendly. if you drive you definitely have to take parking, however, ensure that you park under a security camera and take pictures of your car after parking it to ensure that at least you have some evidence that the damage was done in the parking lot.

location

service poor, value very poor

Beautiful traditional hotel with modern comfort. Only issue is that the fireplace fills the room with smoke, this such a nice touch to have one in this cold region but totally unusable in our room. The staff is very helpful and the room is clean.

Staff was conscientious caring. Made the stay special. Parking was convenient. Room was luxurious

Wonderful staff, beautiful rooms with fireplace. Lots of patio seating. Secure parking, great location. You will not go wrong staying here.