The location was great for as we were attending a concert in the square. Tha beds were very comfortable, room spotless.

We felt breakfast was pricey at 18+ euro so decided against it.

The hotel is wonderfully situated, boasting an excellent location. The staff are delightful, always ready and willing to assist.

Despite reserving a room with two single beds, an unforeseen change led to me receiving a room with a large double bed. This was a significant detail as the original reservation was intended to accommodate individual sleeping arrangements. Additionally, there was a minor hiccup during my stay when the safe malfunctioned, requiring assistance from the hotel staff to recover my secured belongings.

nice location, spacious room, nicely decorated

it was very noisy couldn’t get the airco to work, so had to open windows street noise was bothersome until quite late breakfast wasn’t served until after 8 am. but we had to be at work at 8:30, traveling 30 minutes when I complained the recipient said she would discuss it the manager called me after 15 min in my room and:”I understand you want have a very early breakfast” i said: “No, 7:30 is not early.” he replied: well I don’t have enough staff, so can you come and have breakfast at our other location. a 10 minute walk with our luggage… the breakfast was ok, by the way last but not least my colleague complained that his mattress had a big ‘hole’ in the middle, probably overaged? so all together this was not the best experience

Didn't have breakfast but the room was very clean the bed was really comfortable and the location was perfect. Right in the centre of town but very quiet. There was no issue parking my borrowed bike in the pretty courtyard and staff were friendly relaxed polite and helpful

Would have like english teabags and a kettle as well as the very good coffee!

Location. Staff were wonderful. Comfortable bed, we faced the garden so quiet at night. Great shower pressure and lots of hot water. Central enough for us to explore the beautiful city of Maastricht. Loved the decor. It is very much a boutique hotel

The room had a "stale" smell about it. The shower when first used had an odor from the drain, but went away after first use.

The room was good warm.

The room is quite oldish, would be great to renovate. And the e-key stopped to work and I stuck on the yard. The sound isolation of the room was zero.

The central location, it’s in the middle of the centre. We had a room at the back, so no noise from the outside. The room was a good size.

When we arrived we asked for parking for our car. The answer was that he didn’t know because he was new. We had two single beds against eachother, that moved apart very quickly. We requested the next day if they could be tied together. The answer was that they couldn’t glue a single bed to another. So we ended up fixing it ourselves with a TV cable. The shower was leaking. Inside the hotel you hear a lot of noise from in the hotel, from other guests, cleaning crew.

location was fantastic

at some point the hotel could do with a renovation, but this didn’t really bother me

Great location, right in the center

Unfortunately the beds were 2 single bed instead of double, and the stairs were a issue due to personal situation. Still very dependent on individual situation and preference

Not what I had expected. The pictures of the place look very nice but unfortunately in reality it wasn't charming. It's a sad hotel with poor maintenance of the bed and the overall feeling wasn't pleasant.

The headboard of the bed if all ripped up. The feeling of the place wasn't that welcoming. I would expect less but the pictures seems so charming. So it is deceiving.

The property was located in the city centre close to the main square.

There was not elevator and the rooms could use a fresh coat of paint.

The location is perfect. The room has a lot of charm, is spacious and accommodated.

The room was very cold. the heater were not really working. Also the windows do not have thick curtains, so the room is not fully darkened to sleep. The double bed was made out of 2 single beds, but they kept separating when sleeping

The location is perfect. The staff were very friendly. The bed was very comfortable.

The table in the room had a foot missing so was unusable. The toilet walls were a bit dirty and could do with a fresh coat of paint.

The bathroom was luxurious. This was unexpected. A large bath, which I used at the end of the second evening. Very relaxing. Also the shower was very good. The room was also very quiet, although there was some noise from the street, but not from other guests.

There was lot of dust on the sofa, which did not feel pretty. The room was on the 3rd floor. Climbing several times was exhausting. But of course also a good body training. Not really a problem.

the location and the staff

The room and cleanliness

Very friendly staff, convenient door opener using the phone. Cute interior with lots of charm. Great location (but then again Maastricht is tiny, so everywhere is close to everything). Good coffee machine!

Absurd price for what is offered. The rooms definitely need to be repainted (marks all over the walls) and the two singly mattresses in the double bed are rather annoying. Tiny television with loads of cables visible, loo with no fan (there is a contraption that did not seem to be working). Room was generally clean, but limescale marks on the tap and the soap holders. It all seems like the owners are making good money for minimal effort.