Pool was dirty - no place to walk- lobby and hall all gloomy. No proper welcome or water or drink. We ordered food out - the hotel lacked options on the menu. The decor all depressing w low ceilings. We called friends also to stay and relax with us and it was so disappointing. Chennai's Radisons are beautiful so we hoped for similar.

Was quiet staff all working hard- best part

I went there along my family (my wife and 6 month Old Baby). The best part is the service and hospitality. They prepared special breakfast for my baby on request. Provided the necessary cutlery. Felt safe and Calm.

Initially when I did the check-in, there was a difference in booking.com final rate and the price told at the check-in desk. After a day, on inquiry again with the reception desk, they agreed with the booking.com final amount. It would have been great if such manual price difference practices are not done at the time of check-in.

The hotel is beautiful. Rooms were immaculate. Lots of products stocked up daily. Staff were so friendly and could not do enough for you. Would highly recommend

Nothing

The beds were really comfy and the pool was nice. The staff were helpful and the food was good.

The area around the pool was covered by a wooden pergola so you can’t sunbathe. The cleaning product/air freshener in the lobby was so strong that it hurt my nose and throat when I breathed!

The staff, ambience, breakfast were amazing.

The room allotted to us had broken toilet seat and the floor was dirty. We were then shifted to another room which was ok

Breakfast was good, rooms are spacious, hot water, nicely decorated room.

1. We arranged an airport pick-up for our arrival at 2AM. Upon arrival, nobody was there to pick us up. When trying to call them, nobody answered the phone. Luckily, a colleague from the other Raddison Blu hotel was there and arranged a taxi for us. Upon arriving at the hotel, they just said "well it wasn't your fault and it wasn't our fault". No, it was definitely your fault: I clearly communicated the arrival times and you even confirmed the arrival time and date in the Booking.com chat. Also, your phone should be available at all times: what happened to 24/7 reception? 2. On a Tuesday night, the hotel hosted a wedding party until 1 AM. The music was so loud that you could feel the bass in your body, making it impossible to fall asleep. They knew a wedding party was scheduled, so why did they give us a room so close to the wedding area, rather than near the other side of the hotel? Poor planning. We complained to the front desk three times between 10 PM and midnight before they decided to reimburse us. 3. They promised to reimburse us for one night. Upon checkout, they didn't have money on-hand and instead asked for my phone number so that I could send them my bank details. So I did. It's been a month and I still haven't received my reimbursement. They haven't been replying to my messages anymore. 4. Safety hazard. My wife had a remote job interview during our stay. We decided to move the desk in front of the window to get good lighting. When we lifted the table, the legs fell out from underneath it and we completely pulled out the ~30 kg table top. The table top was attached to the wall by two small screws the size of my fingernail, and only that was keeping it upright. This is an absolute safety hazard. If a child would have pulled/leaned on the desk, it would have fallen forward and crushed the child.

The ambience and the staff. As I was not feeling well Mr. CFAN Raj at the front desk was very helpful. Overall the staff is very helpful and polite and courteous

Everything was Upto the mark. No complains

Standard Radisson Hotel. Clean and comfy room. Excellent breakfast spread- comparable to hotels of similar range. Reasonably priced. Busy location.