Busy city - excellent hotel location with glorious gardens. Citrus restaurant for food - very good as was service overall. Room, garden view and small balcony, was well appointed and very comfortable. Hotel car service with driver and guide very well organised and was able to enjoy a taste of the city and Bengalaru Palace in particular in considerable comfort while being very well informed by driver and guide. Airport transfer too was a good investment as driver and representative of hotel at terminal assisted greatly in a very smooth onward departure.,

excellent spread.....centrally located....

nothing which could be pinpointed..

Amazing ambience with polite and helpful staff.

Breakfast was good - the local choice was very good but for long stay customers - good to have more changes to the menu =- especially the western options - could have included asian options - like rice porridge or noodles

The meet and greet at the counter and the cursory and hence completely unnecessary screening of bags - especially when one is laden with shopping bags

5 stars restaurants and different varieties

carpets in corridors are bit old

In this visit I had more issues than any positive experience

room by the road felt like I was sleeping on the road . very noisy . Staff never kept to what was discussed .

Hospitality, Food and Ambient

Expected to receive soft copy of the final bill on the day of checkout, but still didn't receive the final bill. This could be due to technical glitch nothing much to complaint about

the room

too crowded

We have stayed at the Leela before so we knew what to expect. The room was quite spacious as we had asked for triple occupancy. They have a seating area, king sized bed and an extra bed. The bathroom was well stocked and had a bathtub as well as a shower stall. The only issue is this room is stuck in a corner and you have to walk a lot to get to the elevator. So, if you don't fancy that mention it when you are checking in. The breakfast spread was really vast - including the usual bakery section, Indian section, live counters, Pan Asian section and fresh fruits etc. They had a variety of juices, cheeses and such as well. Leela's restaurants, lobby area, gardens etc are amazing especially and if you are staying here for the first time, do spend some time exploring the same. They have a lounge for the business travellers, a quiet and classy Library bar, a top notch Indian restaurant called Jamavar and an equally reputed Pan Asian place. Staff are courteous and the service is fine. Location -- It is very close to Indira Nagar - where the night life is great and is fairly close to the Central Business District (downtown) namely M G Road. However, if you are here for business travel and your offices are in Electronic City, the commute might be a bit painful. It is not that far from Outer Ring Road / Bellandur but the issue is the traffic. To get to these areas you have to go through busy roads.

The long walk to our room from the elevator.

Amazing breakfast, good choice of foods and plenty!

From the point of check in till their staff dropped us all the way to the airport security check point, everything about this hotel screams luxury and top notch customer service. Their staff are extremely well trained. Hotel looks immaculate. Even though you are in the middle of the city, you don't feel the hustle and crowd of the city when you're in here.

everything was great

Right from the entrance to the room it’s absolutely amazing

it’s very close to the city but keeps you away from all the hustle from the city

The hotel is amazing and the staff so helpful

pool was closed during my stay due to a wedding

Good

Need improvement, It took 55 minutes to get the baggage while check in and 40 minutes during checkout