Convenience Peaceful Staff are wonderful

We booked the unit with two separate bedrooms via booking.com that we stayed in this past Feb. However, when we arrived we discovered that unit has a long term renter in it and was not available. I was visiting with my non-biological Ugandan son, and preferred to have two bedrooms, not just two beds.

Amazing environment, quiet away from business of Kampala, a great haven. My room was very nice, food was great, sitting by lake in mornings or evenings was memorable. Internet connection was good. So many species of birds can be spotted. Location is good if you can travel on a boda which take 20-30 min to town

A power cut on first night but that is part of Uganda. Food service is a bit slow for dinner but they cook from scratch

Mooi locatie , met schitterend uitzicht over het victoriameer

Overlast van een 6 tal jongelui die heel de nacht muziek aan hadden en keihard lachen en praten ondanks waarschuwingen van de nachtportier

Next to lake Victoria, great bird watching

You must drive through Kampala to get in or out !

Mensen waren aardig en behulpzaam. Onze koffers waren vermist op het airport en de host leende ons zijn auto om naar het vliegveld te rijden. Eten was erg lekker en de kamers waren netjes schoon. We kregen ook een upgrade in kamers omdat er iets niet goed werkte in de andere kamer. Hele fijne plek

Niks.

The pool The view The cavern. Love it. The honey braised ribs🥺🥺🥺🥺 The pond The open lake upfront. I loved it all.

I hated 1 thing only. The barista with short dreads has a nasty attitude. Doesn't weigh her responses before speaking. Maybe a little staff training to......polish the rough edges if you know what I mean. The toilet system in the cavern is really weird. I get that it's meant to be cave like but, it can't flush properly. Needs to be changed.

Spectacular view

Parts of the garden have not been cleared of trash. The kitchen is lacking some basics, such as wooden spoons and a cutting board. There was an extremely noisy group staying on one of the nights and the staff did nothing to tell them to keep the noise down. If you need internet for remote working, forget it - there is zero internet access.

Great location, nice architecture, nice staff and good food.

We booked a family appartment for 2 days, but upon checking in we were given 2 seperate appartments (organisational faillure?). One of those (Wax Bill) wasn't really an appartment, because thete were no kichen facilities and yhere was no fridge. Our 2 kids (10 and 14) were supposed to stay in The Cave, a 'cave like' 2 pers. room with private deck. Since our kids were disappointed not to stay with us and because the found the Cave a bit strange, they stayed with us in the 2nd room. The next morning I discussed this with Peter, the manager, and told him that we were planning to use the private deck of the Cave during day time then. He agreed and told me that it was al for the same price as stipulated at our booking. Unfortunately we were not able to enjoy our private deck since other guests we occupying it and even got served drinks there by the staff. I asked the staff multiple times to help us use our deck, but they didn't react or didn't succeed to clear our deck. Finally we gave up. The next morning before checking out, I explained my displeasure to s staff member and asked her to reconsidder the price for our 2 nights, since we absolutely did NOT get what we booked. After a phone call with management (Peter?) we were told that they found no reason what so ever to compensate us. I find it very disappointing that a professional organisation is not able to accept the fact that they made a mistake and compensate their guests!