Quite central Close to shops and gas station Free in street parking Close to train station

Communication with us was poor. We needed to chase them for check in info and to get deposit back, which they were more than happy to take from me in the first instance Paint across the flat was cracked especially in bathroom. The floor in front of the door was littered with letters on the day we got there implying that no-one had been in for a while. There was a hole in the plaster in the bedroom plugged by paper towels to access a tap.

the property was light and bright great location nice shops, cafes and station close by felt safe in the area

no soap in the bathroom so moved from the kitchen not the best shower

The agency who manage the property made the experience very stressful. Lots of phone calls, lots of threading to terminate out booking, not very helpful and a stressful booking experience.

Excellent location, clean and comfortable

Getting the key and finding the actual apartment

Good and accessible location

No fan as this is required during summer Parking is a bit tight.

Good shops and restaurants nearby

Parking is not good have to drive around streets till u find 1

Free toilet paper and not many stairs to the door

I am a seasoned traveler and have lived on five continents but nothing was preparing me for this. When I booked the apartment it was described to be 4306sq feet space however it is only a fraction of the advertised size and dingy. In addition, there were issues with heating, cleanliness, no basics such as salt and pepper (not part of the service), the wardrobe is chaos, dirty dishes, missing light bulbs, uncomfortable beds, and sofas. In addition, I asked Gina to change my reservation for an earlier checkout as the apartment made me extremely anxious and upset, however, she advised she had sent her staff to the property, without my knowledge, and 'fix' the situation. It was upsetting to come back noticing that the furniture had been moved around and the heating was fixed, however nothing else was addressed. In goodwill I booked the apartment for 2 weeks but only stayed 1. I asked Gina to amend the stay but she refused "we are unable to provide you with a refund in these circumstances" - because "we have rectified the above issues", - none of the issues apart from heating and messy wardrobe was 'rectified' and the apartment was still super tiny, dingy and cheaply furnished.