Most of my rating for this hotel goes to the great and friendly staff. They do a great job running everything day to day, from the friendly folks at reception to the cleaning staff to the food from the kitchen (small selection but everything I got tasted great except the barely cooked fried beef). I honestly felt like I was home in a way, not a perfect home but it was comfortable mainly due to the people and the clean sheets helped too. Location is also great, quiet but 10 mins walk away from restaurants, lounges, grocery...

The room I stayed in itself had a lot of issues, not sure if that's just my room. The doors were a hassle to open, the plumbing is really bad i.e. loud groans almost anytime you flush or open the sputtering tap, AC unit kept making crackling sounds, the water heater didn't work at all, bed was springy, everything else was starting to show some wear and tear. It was also extremely annoying that the TV has like 3 channels and each is a chosen TV channel from the full cable tv package. Nothing wrong with this but they kept changing the channels, sometimes as bad as every 10 minutes.

great customer service. Next time I come to Ghana, I will definitely be staying here the whole time.

The towels that were already placed in the room were a little hard.  But the front desk have no problem, giving me another towel.

Location was good, the room was very spacious, there was hot running water, wifi available

Room facilities described on booking.com did not match what I got e.g. no balcony and only got kettle on third day. Room never changed as promised. I could hear every conversation from room next door due to terrible sound proofing with a door seperating my room with the room next door.

quiet clean and hospitable. staff very courteous. food is good. really enjoyed breakfast.

Was nice I enjoyed

Cool environment

Excellent staff. So friendly and kind. Very accomodating!

NA

Nothing

They had to change rooms for me. Apparently they dont do their maintenance work also the chair in the second room they gave had blood stains in it I will share a photo. The wifi was working but wasn't in in range at my room told the receptionist and he did nothing about it. They never brought me breakfast so I had to check out before my time was even up. The refrigerator in the room wasn't working and it was very dirty I will share a picture of that too.. It was just a waste of time and money. They never came to clean my room nor take the trash out. I wouldn't recommend this place to anyone