Host was friendly. We liked that there were common areas, especially the one upstairs for lounging. The hotel was quiet.

Lighting in the room was subpar. Ceiling lights in the bedroom and bathroom were broken. There was no ventilation in the room, especially none for the bathroom which would allow moisture to accumulate. The breakfast was fine, but simple - not sure why other travelers would rave about it as there are much better ones.

Cristian is one of the best hosts I have ever had! Even from before starting our trip he mande sure to give us an amazing experience. Besides from that, the hotel is absolutely beautiful. highly recommend to anyone who wants to spend a couple of days in Loja.

Great service, comfortable beds, and clean.

There was loud music playing upstairs until 10:40 PM. Some functions. Staff apologized, but beware of Thursday night functions.

Really tastefully decorated, super comfortable bed, Chris at reception super friendly. It's a nice place. Pet friendly.

There was no hot water the 2nd morning iwas there and noone around to try to fix it. Breakfast is a little weird. Really nice little fruit bowl, and fruit batido, then like a really depressing looking plate of eggs and bread and tiny hot dog things. Super weird.

Very friendly service Man at front desk was helpful and nice

Style, ambiance, friendly host, location, pillows and cafe

Nice and artsy decoration. A lot of common space. Quiet location for good sleep and rest.

The bathroom can have more surface for putting on personal care items. People chatting in the lobby gives a big echo and is heard in the room.

Good location. Nice size room with a good warm shower. Good service with the owner contacting us before we stayed and helping arrange airport pick up.

Lumpy pillows and door too stiff to the bathroom so was very noisy when you closed it (not great at night). Also the bed squeaked a lot.

Amazing small hotel with few cozy rooms, lots of open space and art. Very stylish!

Very nice property. Well thought and well designed. Super comfortable with great spaces. The staff are fantastic.

Wonderful hotel! As a book-lover, I really loved the fact that there were books everywhere!

The room was quite nice although somewhat dark

On arrival the front door was locked. Called the hotel 3-4 times, no answer. After 10 minutes of waiting outside in the rain, someone finally opened the door- good start. All afternoon there was a group of screaming kids apparently taking a painting class - obviously not hotel guests The next morning I was woken at 7am by other guests having a shouting competition Later that day a family checked in with not one but two yapping dogs - apparently the hotel allows pets. The dogs were allowed to roam the atrium barking all afternoon that evening when I returned from dinner the two dogs were locked in the room next to me alone and barked continuously until 11 PM when the owners returned My worst experience in Ecuador after one month of travel. I would not recommend this hotel. I would not stay here again even if you paid me. My honest advice - avoid !

boutique style like stay in yr friend house bc of there nice environment Just feel safe and relaxing

Quick response service, my friend Christian is a very smart guy he help me for all the nice arrangements because it’s hard to communicate with Spanish and they are all my hero to help me done my important thing, sending a birthday gift to my brother, they are respect nice amigo friend to me .

This place is beautiful, I don’t think the photos do it justice. it’s spotlessly clean, the showers are fabulous. lots of lovely spots to read a book or work and a lovely roof terrace. Christian was beyond helpful and the wee restaurant next door does great sandwiches and the best lemonade I’ve ever had.

I was the only person staying in the whole building- it was a bit strange to start with and then I felt like a Queen.

Amazing place full of art, lovely service, splendid room and very good breakfast tailored to my dietary needs.

This place is a hidden gem! The staff are so friendly and helpful...above and beyond! You'll be surrounded by art, ample space to relax or work, a restaurant on site (great breakfast). A+++

Amazing refurbishment of this house with great ... I love it when you walk into a place and it surprises you. The café downstairs really nice and staff in both are AMAZING

Spacious and comfortable room and bathroom located in town. Friendly and helpful staff.

beautiful gallery style decor; great location, nearby parking included, quiet, sparkling clean. almost forgot: tasty, healthy and complete breakfast included

nothing to not like

I truly enjoyed my stay at Casa de Manuel! The place is very beautiful, has a nice terrace and lots of natural light. The breakfast was great and I had several options to choose from. The stuff was super friendly and shared lots of tips about where to go around. If you're coming there for leisure or for work, you definitely won't regret it - the wifi connection is great and there's a co-working area downstairs. Besides, the place is located in 3 mins walk from the center, so it's very convenient.

Breakfast was excellent, the attention to detail was superb. Everyone was so helpful and friendly. The house is decorated with excellent taste and all the room are very comfortable. Christian the host is super friendly and goes above and beyond to make your stay special.

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The manager Christian gave us the Suite which really made our time there great! His breakfast layout was fantastic and he gave us free access to the kitchen. It was clean and very comfortable!

All was good!

Christian was very friendly and helpful. We were able to use the kitchen at our leisure and Christian would arrive every day to make us breakfast. The room was very comfy and cosy. The location was in a great location and was easily walkable to area attractions.

Christian did not sleep there so you had to make sure to ask him your questions in the morning or afternoon before he left for the day. Not sure if this is what he normally does or if it was because there were on 2-3 of us in the entire place. :)