The hotel was almost empty (or felt that way) when we stayed. We were first given a room right next to the elevator, small and cramped. When we asked to change rooms, the staff resisted, and we had to insist on a change. The second room was larger, and we weren't tripping over each other. We had a lovely swim in the rooftop pool, and watched the sun setting over the hills. In the lobby, there is a lovely and very informative coffee-table photo book of sustainable tourism in the Philippines. Directly beside the hotel is a duty-free store, a huge outlet clothing store (many good finds here), and nearby is a local restaurant, The Gourmet Garage, with a small but good menu and wine selection. There are several spas and nail bars nearby, too.

The hotel is very dated, and the bathrooms had black mold growing along the caulking of the tub and toilet. One of our towels smelled moldy, too. There were no hand towels or face cloths in the bathroom. Breakfast was a disaster. When we arrived at the restaurant, we were the only guests there. Breakfast is a la carte, not buffet style. Once we ordered, it took 20 minutes for any food to arrive -- a plate of salad and a plate of 3 cubes of watermelon. Another 20 minutes later, one of the main plates arrived at the table, and the steak strips and eggs were cold. Not cool, like they had been sitting for 10 minutes, but ice cold, like they had been cooked hours prior, and undercooked, with watery whites. We sent it back to the kitchen and asked for hot food, properly cooked. Then the second plate arrived, and it too was ice cold! I went to the kitchen to speak with the chef, explained the problem, and asked him if he would eat the cold food. We finally got hot food to the table, poorly prepared. This is not a destination, but as a stopover between points A and B during our visit, it was sufficient.

Ambiance and staff

Almost some of the food in the menu are not available

Courteous Staff and location

AC temperature was warm

the place

the restaurant services

Friendly and welcoming staff. Breakfast very good with good choices and nice location. We enjoyed the swimming pool located on roof. Parking available, big and nice smelling rooms. Room was cleaned every day. Location is in quiet area far from the crowds. We also tried the Tappaniaky restaurant. Amazing!

I like that they have all the facilities for kids and adults to enjoy. We're cyclists and it's a plus that the elevator is spacious and big enough to accommodate 3-4 bikes at a time. The rooms also had bike racks and you have enough space to move even with bikes in the room.

The air-conditioning could be better. There are times where it would not be as cold as we would have wanted and you can't change the temperature via the control box.

High ceilings

Breakfast

We were charged extra for each person in the room, even though we booked a room for four. Plus we had to pay for the extra two at breakfast. Breakfast was fair.