clean. comfortable. everything available. easy access central to city.

shower was cold in the mornings.

Great communication from the host. Easy enough entrance + access to building/apartment/car park

Bedside table tops were a little dusty, as was the work desk. Bedding had small stains on it.

The location was ideal. Close enough to the city centre for socialising, but far enough away for a great night's sleep in a quiet location.. Very spacious apartment, bigger than I expected, with a lovely balcony to chill out on, and everything we needed for a relaxing stay.

My only minor issue was the plugs in the bathroom sink, and the bath, didn't stop water from draining away, but it was only a minor issue.

property was fab but could’ve done with a few extra bits and bobs in the way of kitchen utensils

Constantly barking dog in the next door flat. 4 hours at a time! Very,very disorganised on arrival getting keys. sorting out car park etc. Found this situation extremely stressful. I’m registered disabled but wasn’t met by anyone. instead I was directed to go to another building to pick a key to my flat up from a key safe! Last thing you want to be doing after a long journey! It was a long walk. Then had to walk back to the building we’d booked with the key. they forgot I’d booked parking so that was a bit of an issue. I went out in the Evening and tried to get back in the building car park but they’d forgotten to give me the zapper to operate the garage doors. after a string of phone calls and 3/4 of an hours wait the man in charge got a friend to hang over a balcony to zap me in! because I was going out again I needed a zapper so was then instructed to go to another building yet again to another key safe and get one. Must be honest I found the whole operational side extremely frustrating and exhausting. I don’t quite know how you would get on if you were a wheelchair user. The address that the apartment is under is a one way street so satnav kept sending us around and around. it would’ve been easier to have given a heads up on this and advised to access via a different street

location - central to all facilities

Apartment was not clean, floors were very dirty, does not seem to have been cleaned in a long time, both beds very uncomfortable, couches also unclean. We were 8 minutes late in checking out and host asked my wife to wait in the corridor with all the luggage until I arrived. Very unprofessional and poor treatment.

it’s in a great location we loved it

nothing

The location was fine. I managed to park in the street but there is parking in the car park beneath the apartments building. Lovely comfortable bed and bathroom and kitchen good.

Excellent location. Customer service is always available and very friendly. All in all it’s a very comfortable stay and a great value for money!

Good location, spacious, god everything you need. customer service and communication by their team was fantastic, everything went really smoothly

could do with a little more natural lighting in the bedroom, very small window.

I love how close it is to train station 13 to 15 min walk. There was a big tesco around too, the whole stay was so comfortable

I would like if the owner can add one big pit yo the kitchen utensils, the pot were too small and couldn't even cook one spaghetti in the biggest pot there. Also, the main entrance door downstairs wasn't working we had to wait for someone to open it for us from inside everytime we go outside.

great location, price and very comfortable

nothing I was very happy with my stay

Great landlord very nice place to stay in central

I've been going here for years now and each time small improvements are made. Balcony is a treat and this time we had patio chairs.. Equipment in situ well thought out. Wifi excellent and addition of keysafe great for when trains are delayed as was case with me

Nothing

Place had a horrible overwhelming/powering smell of rotten food in the lobby area and entire apartment complex. Studio was full of sticky furniture and there were several flies in our room due to the window being left open before we arrived. Furniture was broken including a sticky table that was full of scratches, toilet paper was full of dust and everything in the apartment looked used and uncared for. Would definitely not return, I regretted having to stay for that one night. Really disappointed in choosing this apartment, as I could of stayed elsewhere. I trusted the reviews but in my experience, the reviews did not reflect the night stay I had. This was my last time staying in the city - as it was for my graduation - and I wish I could of stayed somewhere else as this spoilt the occasion and my final night in Leicester.

lovely cjean comfy

Very convenient. Close to the main shopping area.

Clean and fully functioning apartment. Perfect base for a week away.

No staff on premises. People in the apartment opposite had a swastika on their door which was offensive.

LOCATION was good and easy to reach.

I liked everything about the apartment

The room needed to be cleaned , the washing machine was covered in mould fungus and the cutlery had not been cleaned adequately.

Excellent communication