Very convenient and staff were helpful

We booked this hotel purely for the location. The bed was ok and pretty clean.

Room was bizarrely laid out. Cupboards all wonky, shower didn't close. The decor and maintenance was shoddy at best.

I liked the property, the fact that it is located in a good area near Victoria Park in Leicester, near many restaurants and fast food, near the city, and quite place. The staff are very helpful helping gusts their luggage and explaining about the location, or calling a Taxi. I recommend anyone who would like to take a walk at Victoria Park and to the City. Local Transportation is marvellous across the main road.

They need to instal fans in the bedrooms, during Summer is very hot. Still, they are renovating the Hotel to upgrade their status.

Room is good and comfortable.

Breakfast, lunch, dinner, snacks not available in the hotel.

Nothing.

Completely different name to what is advertised. The property is actually called Kush’s Star Hotel. Staff are rude and will demand for illegal photocopies of your ID to be taken before check in, they also don’t tell you that they don’t destroy these copies, they keep them on file indefinitely. (Illegal according to GDPR) The “hotel” if you can call it that is dirty, damaged everywhere and is nothing like the photos on the booking.com website. They do not have aircon like advertised and will lie to you to get you off their backs. The room was extremely dirty with hair on the floor and bedding and everywhere in the bathroom. Not to mention the damage inside the room like the curtain rail hanging off that they will try and charge you for if you don’t tell them before you leave. Lastly, I hope you like sleeping with one eye open because you can’t lock your room door so anyone can just walk in!

close to where we needed to be

didn’t like we didn’t have cups in the room for the tea/ coffee facilities…. very clean room and bathroom and the bed was very comfortable

Reception guys was very friendly

Breakfast not available

Staff were super friendly and polite, and the bed was comfortable. It was clean, and perfectly fine budget hotel. Location is a nice quite residential area near the university and 02 academy. Reception is manned 24 hours which made us feel safer coming back at night.

It was red hot all night, the heating was on despite it being 17° out. There was no kettle provided (but there was tea and coffee) even after we asked. No soap in the dispenser.