Lovely, recently updated large rooms, very kind and attentive staff. Excellent breakfast offerings and very nice restaurant. Loved location with bike rentals in the building and abundance of trails minutes away

Nothing

From start to end, our time at Valsana Arosa was an exceptional experience. As we were checking in, the hotel director, Claudio introduced himself to us and made us feel welcome. All of the staff are amazing, and they couldn't do enough to ensure our stay was as relaxing as possible. The hotel itself is beautiful, and everything is pretty much brand new. The spa is abolutely stunning, with three sauna/ steam rooms available, as well as a beautiful pool area and relaxation spaces. My partner celebrated her 40th birthday there, which the staff were well aware of, and they helped add a lot of little touches that made our time there extra special. From simple things like a small birthday gift of wildflower seeds, to making a birthday cake and delivering it to our room. We enjoyed a fondue on our balcony, delivered to us by Yuri, who was very friendly and extremely helpful in explaining how to fondue. We ate in the restaurant for breakfasts, lunch and dinner on one evening, all of which was excellent. The bar is also well stocked with locally sourced beers and wine, amongst other things. All in all, a great experience which we shan't ever forget. We can't wait to get to relive the experience again soon!

We can't fault a thing.

Breakfast was simply terrific

Unique, sustainable alpine hotel in carefully maintained surroundings near Arosa railway station and Obersee (lake). Warm welcome by the Director and staff. Large glass windows (in rooms, restaurant, SPA) and spacious balconies / terraces provide unique views of the mountain landscape and the lake. Excellent food and attentive service. Wonderful SPA with a variety of relaxing rooms. Sustainably designed, charging stations for e-cars, arosa card. Unfortunately, our stay was only short - we will be happy to come back for a longer time.

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huge and comfortable room, great bathroom, nice mountain view

Amazing staff, amazing food, excellent room and overall fantastic experience. Cannot say enough how lovely this hotel is, one of our favorites in Switzerland! We really enjoyed the in-room fondue experience, and especially appreciated the warm welcome for our little dog.

the room with very bathroom, the view schoss the lake, the spa and the gym on the 1st floor

breakfast choice was a little limited

I like the style of the hotel, even if it's a pretty expensive hotel, it's not about gold everywhere :) I liked how things were organized, like I could use my room key everywhere (parking, ski room). It's just due to covid it was a bit weird to ask to access the spa area. We enjoyed the spa area a lot, when we were there we were almost alone (but note that it were working days and not too late). The view from the room was great. We ordered room service couple of times, it was quick and handy. Reception helped me a lot with the daycare for the kid. Hotel also nicely provided us with sledges and some sandwiches for the way home. I also did one yoga class, that was beautiful, thanks Tanya!

I know that's a bit stupid, but I was sorry to not find this beautiful cover on the bed you can see on the pictures on Booking.com. The breakfast options were pretty limited, from hot dishes you can have only eggs and porridge. No "healthy" smoothies or avocado tosts you would expect in the place like this. Options in restaurant were also pretty limited and exotic. You can have that for a couple of days, but not longer.

Comfortable, clean, beautiful design, amazing view from our huge ( apartment) too floor terasse. Beautiful spa area and facilities.

Good central location for guests without a car - close to the train station, buses and free cable cars, yet still quiet at night. Lovely, spacious room; bathroom had a generously-sized tub for soaking after hikes. We chose the panoramic lake-view double and loved sitting in the sun on our balcony overlooking the Obersee. Pleasant, if small, relaxation pool. The hotel was well run and COVID-safe. Very friendly staff. Overall, a relaxing, enjoyable stay. Will come again.

Arosa is somewhat developed, which will not suit everyone, but for us the pluses - choice of activities and restaurants, good hiking - far outweighed the minuses - the construction site about 250 metres from the hotel did not bother us, as our lake-view room faced away from it and noise was minimal. The selection of cooked items at breakfast was rather small - no sausages, for example - but the omelettes, cooked to order, were a great start to the day.

Great hotel in an idyllic place! Beautiful design of the room with everything one needs for comfort (record player is a highlight), great views, special smoothies at breakfast, very friendly and welcoming. Check out their moving mountains program for unique experiences, not to be missed! Perfect place to relax and explore breathtaking landscapes around Arosa