The staff were friendly and it was nice to have breakfast included.

It was noisy with the noise of the cars. We couldn’t work out why until we realised in our last day that the window handle was broken so the window didn’t close properly. Had awful sleep there with the constant noise. The lift was broken too and we were on the top floor so had to carry the suitcase up all of the stairs.

Staff are extremely friendly and very helpful. Hotel was very clean. Will definitely be staying again.

Just the staff

Breakfast had limited options for non-pork eaters, should have a balance. Even food laid out did not have name tags which is critical for avoiding wastage of food. In the 3 mornings, menu was all repeat but the quality deteriorated. Juice was tasteless or probably had water in Sunday Meal. There was no tube station nearby. For tourists new to London, distance was painful considering the distance from city centre too. Room was not comfortable for a family. Walking was difficult within room due to chair which was obstructing. Should consider changing if want to continue giving room to 4 occupants with sofa bed open

Friendly staff

Poor breakfast no eggs old sausages not much selection

Well located for an event we were attending, comfy beds, kettle with tea and coffee facilities in the room

Breakfast was ok, at the time we were staying they didn’t have any eggs

Love the ambience and staff were very helpful

There was clean water leakage in the toilet of my room #311 and the same with my cousins room 309 and my Sisters room 317. The staff gave us clean towels to put on the floor.

Relativ preiswert im Vergleich zu anderen Angeboten, dafür nicht zentral gelegen

laut, liegt an der Autobahn

Das Personal war sehr freundlich und hilfsbereit, es stand ein Parkplatz zur Verfügung, der Wasserkocher, Kaffee und Tee auf dem Zimmer, das WLAN funktionierte tadellos , sehr unkompliziert

Der Teppichboden müsste shampooniert oder getauscht werden. U-Bahn 35 Minuten zu Fuß entfernt

This is a hotel I have stayed at many times but will never do so again. Their rates are now extortionate and to rub salt in the wound you pay £7.00 per 24hours for parking. Very disappointing that in these times of such global hardship this is what we are faced with. For sure I will not be staying there again. I have voted with my feet.

Extremely over priced. Now way out of my price range.

L’emplacement est parfait. C’est super pratique pour aller au centre de Londres, proche à 15 mins en bus de la station de métro Blackhorse station. Et notre arrivé à 3h du matin suite à un gros retard de l’avion, notre réceptionniste était vraiment parfait, Thanks so much Oscar!

Malheureusement, la chambre sentait une forte odeur de moisissure, avec deux enfants en bas âges et une femme d’un certain âge, ce n’était pas du tout approprier. Nous étions 4 et nous avions 2 serviettes, et le canapé lit n’était pas préparer et sentait la moisissure. Après une plainte à la réception, le monsieur de la maintenant est venu démonté le filtre de la climatisation qui goûtait, aspirer le sol et vaporiser un désodorisant qui n’a pas durer. Le dernier soir nous avons ordonné le changement de chambre ce qui a été fait.

Every thing is good

Excellent service. Nice & Comfortable room. Good food!

Was good service

The external work occur ring adjacent to the hotel made coming and going difficult. Also mattress dumped in adjacent garden.

Really friendly and helpful staff.

Paying for parking, dinner menu of 3 items.

Location to bus stop and price.

some of the property looks dated and old. could use a refreshment.

The hotel was really nice and friendly.

The car park next door was used as a car meet and the noise was ridiculous. I know that's not the hotels issue.

staff were great at reception

rooms are outdated and the bathrooms need a great deal of work on them. to charge £129 per night, would be nice to have something good to look at and not something outdated. also some works in the Sainsburys car park which did not help with the drilling noise from there

there was a lot of dust in the rooms