I liked being right on the sea front so location very good. Staff were very friendly and helpful. Decent size car park and fee reasonable. Nice outside seating area outside bar. Liked the style of the hotel and with more money spent on it, it would be beautiful

Mattress was too hard, requested topper which was a thin layer so didn’t help very much. Had to ask for extra pillows twice. We had afternoon tea which was lovely but would have preferred if they had a chat with us before bringing out. Two of us didn’t eat salmon sandwiches which was a waste. Would have preferred more of the ones we liked. We had to ask for our glass of proscecco which was included. Paint peeling off bedroom walls and wood on balcony very tired looking including furniture was a bit dated although this wasn’t every room. So although staff were friendly and helpful there was just these things that could have improvement. Buffet breakfast decent although beans and tomatoes weren’t great but the rest was.

Felt the hotel was a bit tired and in need of refurbishment - parking charge was unexpected

Lift slow the stairs to bedroom. Car park charge.

Dog friendly Staff efficient

Hot breakfast items were cold Outside stairs too steep needs a ramp Windows were filthy

Breakfast Good, Checking in smooth

nothing

Position good, bedroom good

No hot water had to move room, then was told to move back, was eventually sorted. Then , he put do not disturb the door and told reception, but it was ignored, and all my sons sterile stoma equipment was knocked on the floor and left. He then gad to obtain more! And re clean the bathroom so he knew it was sterile for him to change his bag.

The hotel was very comfortable , friendly and location excellent We will definitely stay again… in fact if it wasn’t fully booked we would’ve stayed longer ! We asked at reception but sadly no luck… until next time

Nothing

Mostly all went as expected.

There was no orange juice for breakfast on the last two days of my stay this also happened on a similar vocation at the same time of year. I understand that the hotel closes down on the 2nd of January but don't understand who orange juice could was not purchased from Tesco which is inly a 10 minute walk from the hotel. There were other guests asking about orange juice.

Super friendly staff with great helpful advice. Easy ample parking. Seafront location Bar Food inc breakfast on premises

Room odd shape.

Location

Location, great breakfast

All good

great location,great room locking over the sea, made our service dog very welcome

nothing

Lovely size room, clean and tidy. Breakfast good. Excellent Location

Parking cost, should be included in the room cost.

Regular visitor

Regular visitor

Spacious rooms. Gentleman on reception on check in was delightful. Décor was pleasant. Room and bathroom was clean. Location was excellent.

Water pressure in shower was very poor. Breakfast was very basic, less options than normal for buffet style breakfast.

The location was good.

Parking charges payable even for the guests in the hotel. The room was not very great. It smelled really awful like it had guests with a dog and never cleaned after that.

Top class location

The beach was 3mins away

Staff very friendly, grounds were great as we had our dog, food was very good - breakfast was very good and we had dinner each night as well which was generally very good as well. We had a balcony with views of the sea and the Exe estuary. We were just a few minutes walk from the marina and the town, and a sandy dog-friendly beach was just across the road from the hotel, so location was excellent.

Room was a bit dreary and not much drawer space for a four night stay, not enough hangers! Room also not serviced one day so bin was full and drinks not replenished. However, good to have two chairs in room which were comfortable as were the beds.

Room, garden, location

Balcony not touched, not cleaned, shower gel wasn't filled up

Location good . Breakfast good but would of liked proper tomatoes instead of plum tomatoes in juice and mushrooms would of been good.

Scaffold outside our sea view window which ruined the view and had to keep curtains closed some of the time.

The food was very good and the location was excellent

Booked a superior sea view double. The room was nothing like the one in the photos. It was so disappointing as apart from the balcony there was nothing ‘superior’ about it with cheap furnishings and tired decor.

The location, the dining room, parking, the grounds, dog friendly and comfy beds and the cafe opposite!

Feels a bit unloved and not quite up to it’s potential.

Breakfast was amazing

The 4 poster bed was very comfortable Only big Negative you had to climb over the hardtimber sides to get in and out of bed very uncomfortable I’m use to climbing I own my own building company bud did not enjoy trying to get in and out of bed without banging my leg

The view was fantastic, The food was good, The dogs were well behaved. Staff in the dining room were cheerful and very efficient

There was no entertainment so it was early to bed for us. Some of the dogs were a bit smelly