Gorgeous hotel, very clean and staff are friendly Loved the rooftop

Super freundlich, die Lage ist perfekt, das Restaurant sehr gut und die Rooftopbar ein echtes Plus!

An zwei von vier Abenden war eine der zwei Rooftopterrasse auf Grund einer Gesellschaft geschlossen. Auf der verbleibenden Terrasse wurde eine Gruppe mit 20 Gästen empfangen. Das ist für Hausgäste sehr schade!

Абсолютно все - отличный чистый номер, подушки с памятью, стильно, персонал, завтраки, терраса, спа ! Точно вернусь !

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The hotel was in a very convenient situation for exploring the old town. The staff were very pleasant and helpful. The room was very clean. The upstairs bar was great.

Though we had a very expensive room there was very little natural light. For the price we paid the breakfast was very underwhelming. In fact it put us off booking the restaurant for dinner. Though the hotel had a lot of good points we would have expected better for the cost.

Position, car park, restaurant

Room a bit small

Incredible hotel with great service. We love the location and the breakfast. Would recommend!

Everything was great. No complaints.

Fantastic breakfast! staff was amazing.. great customer service and location was perfect

We booked this hotel because of the many positive reviews. Pre arrival communication with the hotel was very good. On arrival the welcome was excellent very personal. Our room was clean and spacious not to mention modern with lots of plug sockets! The layout of the hotel is misleading, been on a side street it doesn't look much from the front but inside its spans across 5 floors. The top floor includes a roof top bar and lounge/ restaurant. The rooms lead off a very stylish corridor with every door set back providing a unique personal touch. Comfort - The beds had a lovely comfortable mattress and the windows has a wooden blind which totally blocked out the light which was a nice touch. The room has been well thought out with a partition separating the main room from the bathroom sink/ vanity area, toilet and shower which was hot and powerful. Value for money - We booked two rooms for two nights and was reasonable priced. There was added value thrown in which we haven't experienced in other hotels we have stayed at which was a real plus: 1) Complimentary drinks voucher - note up to the value of 15 euros each - we had a round of cocktails in the roof top bar. 2) Discount for the spa - we didn't use these. 3) Free mini bar which was well stocked with snacks, water, orange and a beer. Empty the bar and they refill it the next day. What a bonus. We didn't eat at the hotel but the restaurant looked stylish and personal with individual booth areas to eat like a VIP. If your travelling to Lisbon we would highly recommend this hotel but be warned although the location is idea there is lots of steep hills to climb!

We were disappointed with the hotel spa and pool arrangement. We got our speedos on and travelled down to the 3rd floor for a relax in the spa. As the lift doors opened there was a desk with two members of staff ready to guide you into the spa. What we didn't realise was you have to book and there is only space for 10 people so if its full and those 10 guests decide to spend all day relaxing there is no opportunity to use the spa. The pool was found out you had to wear a cap which my kids said they would refuse to wear. My recommendation would be to let guests know the spa arrangements as they book in and add a notice in the rooms as a reminder. We didn't have any welcome notices in our room which was something we missed. This could have prompted us to use the restaurant or book the spa. The Wi-Fi code was written on the key card but we had trouble reading it and had to call reception. The Wi-Fi signal wasnt great so improving this would be helpful especially for people travelling for business. Lastly I was disappointed that we didnt have a nespresso coffee machine only a kettle in the cupboard with sachets of coffee and not enough milk not to mention the tiny cups so small my wife had to fill two for a decent cup of tea!!